Title Page

  • Property Name

  • Conducted on

  • Prepared by

  • Location

Public Area

  • Public Area / Beaches

  • Does all the pathways around the resort are cleaned and tidy?

  • Does all pathway lights are in good condition?

  • Does all the beaches are clean?

  • Does the vegetation around the property is neat and clean?

Arrival jetty/Marina & Supply jetty

  • Does the lights are in proper condition?

  • Does all the boats are anchored and docked at the jetties?

  • Supply jetty is clean and well organized?

  • Does the security officer is available on duty at the jetty?

Front office and receiption

  • Reception area is clean and tidy?

  • Does umbrellas available at Reception Area ?

  • Does colleague present at Front Desk upon arriving?

  • Does the lobby was clean & tidy (desk, sofas, cushions nicely arranged, etc.?

  • Does lightning is appropriate and<br>Toilets & Washrooms are clean and tidy?<br>

  • Does back office is clean & doors closed?

  • Does the front desk agent greet up on arrival by the MOD?

Outlets - Raaya life, Ampersand, The village, Mizaj.

  • Does the entrance is clean & tidy?

  • Does the deck and Beach area clean & tidy?

  • Does Bar Menus are in good condition, and clean and the paper not torn and crumbled?

  • Does the Lights and furniture in good condition?

  • Does the music system is in good condition and playing?

  • Does Toilets/Washrooms are clean & tidy?

  • Doest Swimming Pool light are in good condition and working?

  • Does the Swimming Pool was clean & vacuumed?

  • Does the poolside table, chairs, and Sun loungers in good condition?

  • Does the buffet was replenishment on time?

  • Does the colleagues greet up on arrival of the guest?

Ampersand

  • Does the colleagues were well groomed on duty?

  • Does the colleagues greet up on arrival?

  • Does the entrance is cleaned and tidy?

  • Does the beaches are cleaned and removal with derbies?

  • Does the lights were working in good condition?

  • Bar menus are in good condition, clean paper not torn and crumbled?

  • Does the music system is in good condition and working?

  • Does the toilets are cleaned replaced with new towels and tissues?

  • Does the tables, chairs, sun loungers are in good condition?

  • Does the beach area is cleaned and arranged with cabanas?

The Village

  • Does the colleagues were well groomed on duty?

  • Do the colleagues greet up on arrival?

  • Does the entrance is cleaned and tidy?

  • Does the lights were working in good condition?

  • Does the music system is in good condition and working?

  • Does the toilets are cleaned replaced with new towels and tissues?

  • Does the tables, chairs are in good condition?

Back of House - General

  • Does the staffs wear name badges on duty?

  • Does the staffs are well groomed?

  • Does the BOH pathways are clean and tidy?

  • Does the incinerator room is free of rubbish?

  • Does the engineering building and surroundings free of rubbish?

  • Does the football ground area is clean and tidy?

  • Does the staff accommodation areas are free from rubbish and garbage's?

  • Does the staff recreation area is cleaned and organized?

  • Does the staff bar area is cleaned / no rubbish/cigarette butts?

  • Does the BOH floorings are cleaned and well maintained?

Guest Experience

  • Meet at least 3 inhouse guest and share their experience

  • Villa number:

  • Villa number:

  • Villa number:

  • Overall comments:

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