Ralph Lauren Store Operations Audit SIS - V2

Are displays clean and free of dust?

Is the pad clear of boxes?

Is the store music playing at an appropriate level?

Are there FOH R&Ms required?

Are any urgent? (Health & Safety Concern)

Is all FOH Merchandise security tagged? (Check 10 Styles)

Is all FOH Merchandise tagged in-line with RL Standards? (Check 10 styles)

Is cash wrap clear of dust, notes and rubbish?

Is cash wrap clear of holds/stock?

Is store displaying the correct QR Code? (Scan & Test)

Are store phones working?

Is IT Equipment tidy?

Are Fixtures in good condition?

Is Test & Tag up to date?

Have faulty items been reported to Operations Manager?

Is the back of house door closed

Is the BOH clean and tidy?

Are there any BOH R&M works required?

Are any urgent? (Health & Safety Concerns)

Is store ladder in good working condition and safely stored?

Are cartons safely stacked?

Is all BOH merchandise security tagged? (Check 5 styles)

Is all BOH Merchandise tagged in-line with RL Standards? (Check 5 syles)

Is store iPod in good working condition?

Is the store iPod connected to the correct network? (STRWLAN07)

Is the store iPad in good working condition?

Is the store iPad connected to the correct network? (STRWLAN07)

Is the store Laptop in good working condition?

Is the store Laptop connected to the correct network? (STRWLAN06)

Is the store able to print from all devices? (Laptop, iPod, iPad & POS)

Is the store using the correct version of Office? (not accessing through Citrix)

Is the store holding any unecessary IT equipment?

Is the store completing Daily Sales Variance Report? (Check store log)

Are cycle counts being completed? (Check store log)

Are ASN files up to date? (Review current incoming file)

Is store utilising delivery notifications?

Are store deliveries up to date?

Has store flagged missing cartons with operations manager?

Is there a clear process for incoming/outgoing inventory? (Request process walkthrough)

Is MOS up to date for the quarter?

Is store able to access MyTeamGE account?

Is the IT counter locked?

Are IT counter keys managed appropriately?

Is de-tagger safely stored?

Are staff purchase logs being used? (Review form)

Are the latest AP posters displayed/have been commuicated to store team?

Is the store team aware of current shrink result?

Is SRP Complete and commmunicated with team?

Are customer holds correctly labelled? (Check items)

Are there any staff holds?

Is MOS product clearly labelled and stored in clear tub?

Is MOS tag clearly labelled & signed by manager? (Check up to 10 items)

Has last theft incident been reported in IMS? (Check report number)

Have ALL team members completed their Inductions?

Have all employees read and signed employee discount Policy?

Have all employees read and signed the Time and Attendance Policy?

Have all employees read and signed the Social Media Policy?

Have all employees read and signed the Grooming Standards Policy?

Have all employees read and signed the Code of Conduct?