Title Page

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Marketing Agreement

  • In compliance with logo usage guidelines.

  • OMG TAZO teas are in TAZO display rack.

  • Menu board has proper branding and beverages listed.

  • Display merchandising materials clean and fresh and up-to-date.

  • Only approved portfolio of brands displayed with in display merchandising area.

  • Logo cops and sleeves are in use.

Staff Knowledge

  • Staff is aware and can describe seasonal focus. POS buttons are displayed as well.

  • Staff can describe the coffee and beverages they are serving.

  • Appropriate contact and ordering information available.

  • Product and equipment recipe cards on hand.

Equipment

  • Water filter installed and within date.

  • Espresso equipment clean and in good condition.

  • Espresso cleaning and product cards available and post it.

  • Does all equipment meet the needs of the customer?

  • Espresso water conditioning (water treatment) within date.

  • Espresso grinder calibrated correctly.

  • Proper cleaning supplies and tools are on hand.

Product Quality

  • Only approved brand products are being used.

  • Products open within hold time standards

  • Products within printed expiration on package.

  • Using proper smallwares to prepare beverages.

  • Fontana brand syrups/sauces: proper pumps used.

  • Espresso beverage meets quality standards.

  • Proper dairy handling.

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