Title Page
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Marketing Agreement
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In compliance with logo usage guidelines.
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OMG TAZO teas are in TAZO display rack.
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Menu board has proper branding and beverages listed.
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Display merchandising materials clean and fresh and up-to-date.
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Only approved portfolio of brands displayed with in display merchandising area.
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Logo cops and sleeves are in use.
Staff Knowledge
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Staff is aware and can describe seasonal focus. POS buttons are displayed as well.
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Staff can describe the coffee and beverages they are serving.
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Appropriate contact and ordering information available.
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Product and equipment recipe cards on hand.
Equipment
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Water filter installed and within date.
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Espresso equipment clean and in good condition.
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Espresso cleaning and product cards available and post it.
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Does all equipment meet the needs of the customer?
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Espresso water conditioning (water treatment) within date.
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Espresso grinder calibrated correctly.
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Proper cleaning supplies and tools are on hand.
Product Quality
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Only approved brand products are being used.
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Products open within hold time standards
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Products within printed expiration on package.
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Using proper smallwares to prepare beverages.
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Fontana brand syrups/sauces: proper pumps used.
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Espresso beverage meets quality standards.
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Proper dairy handling.