Information
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Technician:
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Client / Site
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Conducted on
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Prepared by
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Location
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LSM :
COMPLIANCE : PPS FOLDER
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PPS Folder Present on SIte.
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ACTION:
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PPS Folder in good condition with all tabs present.<br><br>
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ACTION :
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Pest Sightings Register in front of folder
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ACTION :
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Welcome card present with technician name.
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Technician name and current license number present
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ACTION :
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Contact Numbers and Contract detail present
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ACTION :
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Recommendations Card
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ACTION:
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Service Endorsement Card
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ACTION:
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Current Service Report Book and previous Service Report Book present
- Current Service Book
- Previous Service Book
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Are Service Reports signed by Technician and Customer
- Service report signed x customer
- Service report signed x tech
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ACTION :
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Preparation Names and Active Ingredients recorded in Service Book
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ACTION :
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Preparation Quantity recorded in Service Book
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ACTION :
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Preparation Batch Numbers recorded in Service Book.
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ACTION :
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Current Insurance - PI & PL document
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ACTION :
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Current Insurance - Workers Comp document.
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ACTION :
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Current Insurance - Motor Vehicle Policy document
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ACTION :
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MSDS advice card or current MSDS's used are all current
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ACTION :
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Site Risk Analysis present and current.
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ACTION :
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Site map present and accurate
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ACTION :
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VPA v YTD :
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Date of last service
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Time taken last service :
SERVICE QUALITY
RODENT BAIT STATIONS AND MONITORING DEVICES
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Are all Rodent Bait Stations clean and presentable
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Photo
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ACTION :
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Have all Rodent Bait Stations been inspected recently
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Photos
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ACTION :
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Do all Rodent Bait Stations contain the correct preparations
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Photos
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ACTION :
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Do all high risk areas have Rodent Bait Stations
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Photos
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ACTION :
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Are all Rodent Bait Stations in high risk areas secured correctly (chained or fixed in place).
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Photos
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ACTION :
INSECT MONITORING DEVICES
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Where Insect Monitoring and or Baiting Devices are installed are they clean and presentable
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Photos
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ACTION :
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Do all high risk areas have Insect Monitoring and or Baiting Devices
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Photos
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ACTION :
FLY CONTROL DEVICES
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Have all units on contract been cleaned and serviced.
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ACTION :
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Are all light tubes working and been replaced in last 12 months<br>
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ACTION :
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Are all units on contract in the correct place for effective control.
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ACTION :
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Where installed - Do all Moth Pots, and Fly Bait Stations contain the correct preparations.
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ACTION :
SAFE APPLICATION OF PESTICIDES
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Are all areas free of excessive use of preparations.
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ACTION :
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Are all areas free of spilt baits or dead pest bodies.
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ACTION :
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Is there safe access to all bait and monitoring devices.
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Add media
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ACTION :
SERVICE DELIVERY
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Are all pests on contract adaquately controlled.
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ACTION :
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Has the LSM visited the site if there has been three or more follow ups to a pest issue.
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LSM should be advised to attend this site with technician.
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Is the contracted service schedule adhered to.
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ACTION :
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Are all temporary baits / traps and monitoring devices on site map or temp. map.
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ACTION :
RECOMMENDATIONS
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Have any pests not on contract been identified to customer.
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ACTION :
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Is there any outstanding recommendations that may be seriously affecting control of pests.
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Photos
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ACTION :
FEEDBACK
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Does the technician ask for the PPS folder / pest register before each visit.
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Does the technician provide feedback at the conclusion of each service
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Technician to be reminded that customer must be informed about results of service.
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What score does the customer give the technician for their work ethic on the site.
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Where does the customer feel the technician could improve.
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Based on the audit findings today was there a need to escalate issues.
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ACTION :
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Based on the need to escalate issues found, the auditor must send this report to the technicians direct line manager and training manager. This audit report should be printed and discussed with the technician. The technician needs to sign and date when the ACTION items were carried out and the report returned to the direct line manager / LSM.
