Title Page

  • Site

  • Date and Time of Inspection

  • Inspected by

  • Location

Atmosphere

  • Was the parking lot free from dirt, trash, and debris?

  • Were the entrance doors clean?

  • Was the lobby or waiting area organized?

  • Were bathrooms sanitized with paper towels, soaps and disinfectants available?

  • Was the dining room floor free from spillage and dirt?

  • Was the ambiance relaxing and comfortable?

  • Was the music at an acceptable level?

  • Were tables and chairs organized and free from damages?

  • Were high chairs available and safe for young guests?

  • Was the ventilation system adequate to support the whole establishment?

Food Service and Accommodation

  • Did the staff greet you upon arrival?

  • Was it with a smile or friendly manner?

  • Did the server introduce himself/herself to you?

  • Did the server accommodate you well?

  • Was the menu in good condition?

  • Did the server has enough knowledge about the menu?

  • Did the server offer bestsellers or an appetizer to you?

  • Were the beverages delivered within 4 minutes?

  • Were the orders given correctly and on time?

  • Is the food visually appealing?

  • Are they on right temperature?

  • Did the server remove empty plates or glasses?

  • Did the server refill glass of water automatically?

  • Did the server offer desserts?

  • Did the server show professionalism?

Restaurant Staff

  • Do all staff wear clean aprons and unwrinkled uniforms?

  • Do they all observe proper hygiene practices?

  • Are they all professional and welcoming?

  • Do employees acknowledge when they see you?

  • Do employees show teamwork?

  • Were tables cleaned and sanitized after guests left the restaurant?

Management

  • Did you notice the manager?

  • Did the manager visit your table?

  • Were managers provided directions to the crew?

  • Are they accommodating and professional?

Overall Visit

  • Visit rating?

Completion

  • Recommendations

  • Inspector's Full Name and Signature

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