Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Back Office
Back office
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Health and Safety Folder: used and in date? Risk Assessments
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Loss Prevention Folder: Correct logs present, signed and dated?
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Retail Operations Folder Budgets Figures Footfall Am Visits
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Visual Merchandising Folder
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Filing Cabinet: Correct order, relevant layout.
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Office notice board. No paper up.
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Staff Folders: Induction H & S training and quiz Contact Details Safe Systems at work
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Cash Handling: Safe correct Cashing Up Summary completed Safe Reconciliation sheets
Shop Floor
Shop Floor
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Shop Presentation Windows (3) Fixtures + Fittings (3) Hanging stock (3) Folded stock (3) Size stickers (3) Security Tags (3)
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Staff on dedicated areas
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Staff in correct uniform.
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Available sizes for product represented on shop floor. Stock depths at capacity.
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Fitting Room: Manned at all times (3) Log kept No tagging Clean + Tidy (3)
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Till Area: Zoning plans (3) User Guides (3) Search Log (3) Signing In (3) Cash Handling Policy (3) Till area- no clutter, bags full and tidy. (3)
Stockroom
Stockroom
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Walkways clear from obstruction. Bins Floor Clear No Clutter Equipment in appropriate areas
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Clothes that are in-between processes (put away/delivery/over stock) stored on correct shelf/area.
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Racking and Shelving visibly labelled. Bay ends labelled (3) Bay's numbered (3)
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PST boards displayed in appropriate area and have the correct information up.
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Is there stock on the floor? Boxes labelled and dated. Bay's, shelves, trolleys used.
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Stockroom office area (1) Stockroom operations folder (1) Recalls folder (3) IST's Folder (3) In/Out tray for delivery consignments (3) Tray for stocking up paperwork (3) Tub for Sreads (3)
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SNO Labelled and stored correctly.
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Shoes organised and tidy (3) Display shoes labelled. (3)
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Watches stored in appropriate locked cabinet.
Stock Movement
Stock movement
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Summary (delivery) stock forms taken to shop floor to check for replenishment.
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Is new stock picked in full size range and processed first?
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Delivery processing through to shop floor and put away appropriately designated so that stock is efficiently dealt with. Is the delivery task completed daily?
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All stock tagged in the stockroom.
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Missing sizes noted on task board. Notice boards used as per instructions.
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Stocking up completed regularly and methodically. EVIDENCE.
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Sreads completed throughout the day. Printed every £500 Slips signed and checked. Sreads kept in tub in stockroom for 7days.
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Supervisor/Manager checks on stock movement completed.
Deliveries
Deliveries
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Are boxes packaged correctly. Paperwork DPD booking slip Box end label
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Recall tasks and surveys completed on Sonic.
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Faulty stock Not built up Labelled Put through till correctly
Back of House
Back of House
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Toilets- clean and tidy
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Corridors free from stock, rubbish and fixtures.
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Boards POP boards up, relevant and current information (3) Health and Safety board, in date. (3) Weekly Tracker - filled in daily (3) Minimum 2 weeks worth of rotas up (3)
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Shop Floor access door always closed and locked
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No hand written notices on walls
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Staff room clean and tidy
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Lockers available to all staff
