• Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Back Office

Back office

  • Health and Safety Folder: used and in date? Risk Assessments

  • Loss Prevention Folder: Correct logs present, signed and dated?

  • Retail Operations Folder Budgets Figures Footfall Am Visits

  • Visual Merchandising Folder

  • Filing Cabinet: Correct order, relevant layout.

  • Office notice board. No paper up.

  • Staff Folders: Induction H & S training and quiz Contact Details Safe Systems at work

  • Cash Handling: Safe correct Cashing Up Summary completed Safe Reconciliation sheets

Shop Floor

Shop Floor

  • Shop Presentation Windows (3) Fixtures + Fittings (3) Hanging stock (3) Folded stock (3) Size stickers (3) Security Tags (3)

  • Staff on dedicated areas

  • Staff in correct uniform.

  • Available sizes for product represented on shop floor. Stock depths at capacity.

  • Fitting Room: Manned at all times (3) Log kept No tagging Clean + Tidy (3)

  • Till Area: Zoning plans (3) User Guides (3) Search Log (3) Signing In (3) Cash Handling Policy (3) Till area- no clutter, bags full and tidy. (3)



  • Walkways clear from obstruction. Bins Floor Clear No Clutter Equipment in appropriate areas

  • Clothes that are in-between processes (put away/delivery/over stock) stored on correct shelf/area.

  • Racking and Shelving visibly labelled. Bay ends labelled (3) Bay's numbered (3)

  • PST boards displayed in appropriate area and have the correct information up.

  • Is there stock on the floor? Boxes labelled and dated. Bay's, shelves, trolleys used.

  • Stockroom office area (1) Stockroom operations folder (1) Recalls folder (3) IST's Folder (3) In/Out tray for delivery consignments (3) Tray for stocking up paperwork (3) Tub for Sreads (3)

  • SNO Labelled and stored correctly.

  • Shoes organised and tidy (3) Display shoes labelled. (3)

  • Watches stored in appropriate locked cabinet.

Stock Movement

Stock movement

  • Summary (delivery) stock forms taken to shop floor to check for replenishment.

  • Is new stock picked in full size range and processed first?

  • Delivery processing through to shop floor and put away appropriately designated so that stock is efficiently dealt with. Is the delivery task completed daily?

  • All stock tagged in the stockroom.

  • Missing sizes noted on task board. Notice boards used as per instructions.

  • Stocking up completed regularly and methodically. EVIDENCE.

  • Sreads completed throughout the day. Printed every £500 Slips signed and checked. Sreads kept in tub in stockroom for 7days.

  • Supervisor/Manager checks on stock movement completed.



  • Are boxes packaged correctly. Paperwork DPD booking slip Box end label

  • Recall tasks and surveys completed on Sonic.

  • Faulty stock Not built up Labelled Put through till correctly

Back of House

Back of House

  • Toilets- clean and tidy

  • Corridors free from stock, rubbish and fixtures.

  • Boards POP boards up, relevant and current information (3) Health and Safety board, in date. (3) Weekly Tracker - filled in daily (3) Minimum 2 weeks worth of rotas up (3)

  • Shop Floor access door always closed and locked

  • No hand written notices on walls

  • Staff room clean and tidy

  • Lockers available to all staff

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.