R.O.G. hybrid systems staff evaluation

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

• Staff member

• Staff competence (10 completely competent. 0 no idea )

Samson

• Add customer

• New order

• Mobile connection with in stock handset

• Mobile connection with rain check handset

• Product backorder

• Rain check pickup

• Prepaid product

• Repair purchased from our store

• Repair not purchased from our store

• ELF/DOA

• Repair pickup

• Loan phone

• Loan phone without repair

• Refund

• Epay

• Eftpos

• Comments

Extranet

• Daily takings

• Receive stock

• Special orders

• Transfer stock

• Stock on hand

• Action log

• Trading post

• It's your network

• Support site

• Comments

SOS

• Find a service

• Activate a new prepaid service

• Prepaid sim change

• Prepaid upgrade

• Prepaid chown

• Pre to post

• New post paid service

• Additional service

• Post paid upgrade

• Post paid chown

• Scanning portal

• Same carrier port

• OWB service check

• Change address

• Change billing address

• Post to pre

• Change of name

• Deceased estate

• Comment

ICON

• New account level note

• New service level note

• Chown note

• Transformer note

• Comments

Boomerang

• OMS

• New prepaid order

• New postpaid order

• Complete order

• Find previous order

• Comments

Transformer

• Contract error adjustment

• Imei change

• Credit request

• SMS fighting funds

• Handset unlock

• Comments

• Staff member

  Sign

• Supervisor

  Sign