Title Page
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Conducted on
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Prepared by
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Tech Number
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Job Number
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Location
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Is the visit PARKED or CANCELLED?
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Reason for the cancellation?
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Visit type?
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Was this a INSTALL or SERVICE visit?
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Satellite dish is........
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If the communal system at the property is not working or has failed transponders when completing a data logger than please cancel visit using the CANCELLATION CODE 2212.
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Please ensure that a email of the failed transponders has been sent to the customer so that they are able to show this to the engineer fixing the communal system.
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Type of roof
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Line of sight is........
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Does the visit require any of the following?
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Property type is.........
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Is the property a multi dwell. (Property split into multiple flats)
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Please add photos to support reason for cancellation
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Has the cancellation been escalated to a Team Manager?
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Which team manager?
- Jatinder Bhamra
- Darren Bacchus
- Paul Lardner
- Lisa Alexander
- Christie Wickenden
- Antony Crolla
- James Andrews
- Michael Slatford
- Gary Juggins
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I confirm that I have attended site and have gone through all available options with the customer. I have contacted the available manager today and have been authorised to cancel the visit.
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Please note visits are only to be parked within the working week. The working week is Saturday to Friday. Under NO circumstances should a visit be parked on a Friday.
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Reason for parking the visit?
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Visit type?
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Was this a INSTALL or SERVICE visit?
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Satellite dish is........
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Please ensure that a email of the failed transponders has been sent to the customer so that they are able to show this to the engineer fixing the communal system.
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Type of roof?
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Does the visit require any of the following?
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Property type is.........
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Is the property a multi dwell. (Property split into multiple flats)
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Please add photographs to support reason for parking the visit.
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Please add date when the visit is expected to be completed by or when the customer is available during the week.
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Has the visit been escalated to a Team Manager?
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Which Team Manager?
- Jatinder Bhamra
- Darren Bacchus
- Paul Lardner
- Lisa Alexander
- Christie Wickenden
- Antony Crolla
- James Andrews
- Michael Slatford
- Gary Juggins
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I confirm that I have attended site and gone through all available options with the customer. I have contacted the available Team Manager and have been authorised to park the visit today.
