Safe and Legal Audit Express & PFS Colleague Questions MW

• Enter store name and number
  Address

• Conducted on

  Date

• Prepared by

Bakery

• Are all colleagues wearing the correct uniform which is clean, including hat coats/jackets, aprons where required?

  Yes

  No

  N/A

• Do all colleagues have neat, short or tied back hair and are they following the jewellery and nails policies?

  Yes

  No

  N/A

• Do colleagues remove their apron and hat when entering any back of house areas including warehouse, WC and canteen?

  Yes

  No

  No colleagues at present

• Are all colleagues following the hand washing policy?

  Yes

  No

  N/A

• Is Aseptopol and all other required cleaning chemicals available for use, and used correctly?

  Yes

  No

  N/A

• Can all colleagues from the department demonstrate how to deal with a customer allergy query, and is the most up to date version of the Product Guide in use?

  Yes

  No

  N/A

Store Entrance and Shop Floor

• Is Aseptopol and all other required cleaning chemicals available for use, and used correctly?

  Yes

  No

• Can the department manager explain the temperature indicators process and how to deal with a chiller escalation call?

  Yes

  No

• Are shop floor colleagues only working one cage of chilled stock at a time?

  Yes

  No

  No colleagues at present

• Ask a member of the food replenishment team working on the shop floor 'what is the maximum time stock is allowed out of the cold chain?

  Yes

  No

  No colleagues at present

• Ask a member of the Fresh Food Replenishment team working on the shop floor- Name two things that could happen if food was left out of the Cold Chain for longer than 20 minutes?

  Yes

  No

• Ask a colleague what the different colour labels on the produce section mean? Red, blue and white?

  Yes

  No

  No colleagues at present

• Do colleagues move roll cages in a safe manner? Pulling not pushing, two people when necessary

  Yes

  No

Backdoor and Warehouse

• Do colleagues move roll cages, pallet trucks and dollies in a safe manner?

  Yes

  No

  No colleagues at present

• Can all colleagues explain the safety measures followed when receiving a delivery?

  Yes

  No

  No colleagues at present

• When receiving a delivery, do colleagues follow the process on the delivery risk assessment, use the safety equipment indicated and undertake delivery in a safe manner?

  Yes

  No

  N/A, No delivery observed

• Can all colleagues explain the process for dealing with damaged roll cages, dollies and semi pallets, and are yellow repair labels (RP7033) available to identify any damaged items?

  Yes

  No

  No colleagues at present

Management systems

• Are designated smoking areas being used correctly (ie: no evidence of smoking in unauthorised areas or around any store entrances/exits?

  Yes

  No

• Can the duty manager explain the injury reporting process?

  Yes

  No

• Is there a trained first aider on duty, do they have a valid qualification and is there a suitable and sufficient first aid kit available?

  Yes

  No

• Can all duty managers log on to 'Pestnetonline/MyRentokil' and demonstrate all Next Steps are being progressed?

  Yes

  No

• CRITICAL; Demonstrate to the auditor that you can log onto Myactions and access your EPW list for the previous week. Select one current EPW, has it been removed from sale?

  Yes

  No, CRITICAL

Petrol Filling Station All Formats

• Can all colleagues locate the Emergency Power Off (EPO) button?

  Yes

  No

• Follow up question; Has the colleague been trained, and has the training record card been validated and signed?

  Yes

  No