Information
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Company
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Park
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Date
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Sales Manager
How would you rate the arrival experience in the eyes of a perspective customer?
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Cleanliness
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Grass Cutting
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Sales Office Environment
Signage
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Was it clear from the signage how to get to the sales office and where to park?
Sales Car
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Rate the current state of the sales bus
Sales Uniform
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Was it being worn by all Sales Team Members? <br>
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Was it worn correctly or was it covered with non uniform garment (jumper, gilet)?
Showground
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Were all caravans on show area displayed perfectly including bunting, flags and signage?
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Were all caravans on show dressed to an acceptable standard?
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Are all price ranges covered on the show area?
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What is the cheapest unit available on the show area?
Daily Planning
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Was the sales manager or sales person able to show evidence of a daily plan for activity and follow through?
Captains Log
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Was the captain's log visible on the desk, up to date and in use?
Sales Funnel books
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Are the funnel books being used daily?
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Is the information in them being used correctly?
Customer Requirement Books
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Does the customer requirement book data match the captain's log and funnel information?
On Park Marketing
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Is it clear all over the park and complex that Holiday Homes are available for sale?
Overall
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Overall Potential Owner Experience
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Area Sales Manager
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Sales Manager or Sales Person