Information
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Use this form to submit a defect report to Engineering
Defect information
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Employee Role
- Driver
- Highspeed Driver
- Conductor
- On Board Manager
- Driver Manager
- Driver Instructor
- Learning & Development Specialist
- Senior Manager
- Station Staff
- Staff Travelling
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Depot
- Ashford
- Charing Cross
- Dartford
- Dover Priory
- Faversham
- FBC
- Gillingham
- Grove Park
- Hastings
- Orpington
- Ramsgate
- Slade Green
- Tonbridge
- Victoria
- Mainline Station Staff
- Metro Station Staff
- Highspeed Station Staff
- London Terminals Station Staff
- Other
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Date of Defect
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Train ID
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Location
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Weather Conditions
- N/A
- Sunny
- Dry
- Wet/Damp
- Snow
- Ice
- Fog
- Windy
- Cloudy
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Report Type
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Train Class
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Unit Number
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Coach Number
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Fault
- Air System
- Air Supply Module
- Auxiliary Convertor/Batteries
- AWS/TPWS
- Bogies/Wheels
- Brakes
- Cab Air Conditioning
- Cab Controls
- Cab Conversion Doors
- Cab Doors
- Cab Environment
- Cab Heating
- Cab Secure Radio
- CCTV
- Coupler/Eletrical Head
- Dispatch Cameras
- DRA
- Driver's Seat
- DSD/Vigilance
- Emergency Equipment
- Exterior - General
- Exterior - Lighting
- Gangway Doors
- GSM-R Radios
- Horn
- IDU Screen
- Interior - Lighting
- Interior - passenger environment
- KVB
- Mitrac/TMS Fault
- Other
- OTMR
- PA - Cab to Cab
- PASCOM - Call Point
- Passenger Saloon Doors
- PIS Defect
- Saloon Cooling
- Saloon Heating
- Sanders
- Shoegear
- Speedo
- Toilets
- Traction/MCM
- TVM430 In cab Signalling
- Windows/Windscreen
- Wipers/Washers
- WSP
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Unit Number
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Coach Number
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Fault
- Blown Lightbulb/tube
- Broken External Window
- Broken Internal Window
- Deep Clean Required
- Damaged Passenger Seat
- Etched Windows (External)
- Etched Windows (Internal)
- External Graffiti
- Internal Graffiti
- Missing Interior Panel
- Missing Light Fitting
- Toilet Leaking
- Toilet Out of Service
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Additional Information
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Did fault cause a delay?
