Element - Risk Management / SQERM

Workplace Leadership

  • How are you and your leaders involved in the workplace risk management processes?

  • How do you ensure / know your team have the skills, experience and competencies necessary to undertake each level of risk management effectively?

  • How do you know that relevant risk management processes (WRA, AMS, TRA) have been undertaken and documented for the work currently being undertaken?

  • How do you ensure the right people are utilized at the right time and right level of risk management process?

  • How do you ensure WRA, AMS and/or TRA are maintained as relevant and reflect real conditions I.e. are not generic?

  • How to you know the identified controls are understood, agreed and are being implemented?

  • How do you know that the controls that are being implemented are effective and complied with?

Work Teams

  • How are you informed about the risk management requirements for the workplace and the work you are doing?

  • What involvement do you have in the JH risk management process and planning for safety, I.e. WRA, AMS, TRA, Start Card?

  • Is there ample opportunity to plan for safety?

  • Are the controls specified in the TRA relevant to the activity you are undertaking? If not, why not? What needs to be done diffently?

  • Where today will you encounter the hazards that have been identified in the risk management activities that cover the work that you are doing?

  • How will you manage the risk associated with an event or circumstances that are not part of the planned work processes? What do you need to do if things change?

  • How and when do you confirm with your supervisor that the work you are undertaking is and can be completed safely?

  • Have you found safer more efficient ways to do your job, and have you shared these? Do you feel comfortable / empowered to share these?

Workplace / Work Task Inspections

Workplace Leadership

  • Workplace inspection reports are available that reflect the range of H&S issues that need to be addressed e.g. Equipment, planned task observations, housekeeping

  • Visual observations to confirm history of inspection records undertaken by workplace leaders in consultation with HSR's, supervision, subcontractors and other workplace stakeholders.

  • How do you ensure the people selected to undertake inspections and observations are appropriately experienced and qualified?

  • Are the people selected to undertake inspections and observations appropriately experienced and qualified?

  • Are there sufficient resources of the right type and are they available at the right time?

  • Has sufficient budget been allocated for safety training?

Work Teams

  • Can you tell me what inspections are done in your work area, and when are these undertaken?

  • What standards are being used for these inspections?

  • How are you informed about your teams and your individual performance on inspections, and when did this last occur?

  • Are you involved in inspections?
    If yes, which ones?
    If no, do you think you have something to offer through participating in inspections?

  • Is the purpose, application and standards that are to be applied in inspections clearly communicated, understood, and applied without fear or favor?

  • Do the people undertaking the inspections speak to you while they are doing them, and do they demonstrate an understanding of what they are looking for and explain their findings?

  • Are inspections and observations in your work area timed to coincide with when the activity or equipment to be examined is being used / or undertaken?

  • Is there anything in your work area that isn't being inspected but should be?
    What is this and why?

  • Can inspections and observations be undertaken more effectively?

  • Are you and your team members kept informed of the status of corrective actions identified as a result of inspections and observations?

Challenge unsafe behaviors and attitudes & recognize and reward people who have positively impacted on WHS

Workplace Leads

  • Is there evidence from policy statements, inductions, meeting minutes, bulletin board information or agreements that authorizes and promotes direct and open communication on safety in the workplace?

  • Is there evidence that safe and unsafe behaviors are observed and measured in the workplace?

  • Is there evidence that safety milestones and achievements are recognized?

  • How is good group and individual safety performance acknowledged on a daily, monthly and annual and / or ongoing basis?

  • How is the safety technique of individual workers and work teams monitored and measured?

  • How is feedback provided to work teams and individuals so it reinforces the positives and addresses the negatives?

Work Teams

  • Would you be confident / comfortable in approaching a fellow worker or manager about a safety issue related to their behavior? When was the last time you did this and who was involved?

  • Are there any groups or persons who you couldn't approach on a safety issue?
    If yes, what would need to change to give you the confidence to do this, or who should do this for you?

  • What recognition would you and your team value for demonstrating sustained good safety technique and behavior?

Work with people to solve safety problems

Workplace Leaders

  • What process do you have in place and ongoing awareness activities are undertaken to ensure that all persons involved in the workplace are aware of how to go about raising, escalating and / or fixing a safety hazard, concern and / or issue?

  • What part do your HSRs play in high level planning for safety?

  • Are HSRs involved in safety inspections, observations, investigations and committee meetings?

  • Is there evidence that the workplace has an effective hazard and / or issue escalation and resolution process in place?

  • Is there evidence that when a significant safety problem is identified that appropriate internal and external technical assistance is sought, including HSRs where relevant and / or sector or broader management practices and standards are investigated that could be applied to the problem?

Work Teams

  • What guidance or rules do you apply in determining when you need to inform your supervisor about a safety issue that you have identified?

  • Do you know who your HSR is and are you able to access your HSR when needed?

  • Do you believe your HSR is able to help solve safety queries, concerns and / or issues when needed?

  • What is the process for you to inform your supervisor about general safety issues? E.g. Materials being stored in the wrong place.

  • What is the process to inform your supervisor and workmates about an immediate safety issue? E.g. A new contracting team are working around an unprotected edge.

  • When was the last time you or your team raised a safety issue? What was the issue? Who did you inform? How was it resolved?

  • Have you or any of your workmates been involved in a team that was established to address a safety issue, and can you tell me about this?

  • Has there ever been a time when you encountered a safety problem that was beyond your ability or authority to resolve?
    What was this and what did you do?
    Was it able to be solved?

  • Are you and your team satisfied with the feedback and progress relating to safety issues that have been identified?

  • What is the most senior level of management that has spoken to you about safety issues that have been identified?

  • Are you aware of any unresolved safety issues?
    If yes, who have you informed and when was this?
    How do you think the issue should be resolved?

  • Do you feel that you are able to stop work without negative repercussions if you have a safety concern?

  • Have you ever been thanked and / or rewarded by supervision and / or senior management for stopping an unsafe activity and / or raising a safety concern?

  • What could we do to make you feel more empowered and confident to raise safety concerns and stop where you feel it is not safe?

  • Observations / Corrective Actions

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