Shift Snapshot 1.0

• Shift manager

• Restaurant

• Date and Time

  Date

Shift Managment

• SPW 100% complete<br>(SPW To be fully completed including tracked sales, goals and expectations, flex positions etc)

  Yes

  No

  N/A

• Pre-Shift Checklist completed and actioned<br>(Pre-shift checklist to be 100% completed and all issues communicated to previous manager and have been corrected)

  Yes

  No

  N/A

• Shift goals, expectations and flex positions set as per SPW <br>(All crew are aware of their goals and expectations, flex positions are in place for crew. Ie Cafe responsible for dining room when quite and fries when busy)

  Yes

  No

  N/A

• All Crew Productive<br>(All Crew are active on shift. No one is standing still. All have assigned secondary duties and are busy)

  Yes

  No

  N/A

• Crew appearance 100%<br>

  Yes

  No

  N/A

• Communicating feedback on goals and expectations<br>(Shift manager is following up on shift goals and expectations, changing where needed to realign goals and keep them current and achievable)

  Yes

  No

  N/A

• Training report printed and being actioned<br>(Actively using the training report to ensure all crew are having required soc's completed on them)

  Yes

  No

  N/A

• Effective travel pathing<br>(Constantly travel pathing in all areas spending time in each area and providing feedback)

  Yes

  No

  N/A

• Danger zones identified and corrected<br>(Immediately reacting to all danger zones, correcting and providing feedback)

  Yes

  No

  N/A

• To-do lists available in all area with up to date jobs<br>(All area have active to-do lists in use)

  Yes

  No

  N/A

Front counter and Drive Thru

• Car Park Cleanliness<br>(No litter in the car park all bins empty, drive thru lane free of litter menu boards and cod clean)

  Yes

  No

  N/A

• Dining Room Cleanliness<br>(All tables clean, floors clean and glass free from marks. Air con set to the right temperature and music is the right volume and appropriate)

  Yes

  No

  N/A

• Toilet Cleanliness<br>(Hand basins, mirrors, floors all clean and tidy)

  Yes

  No

  N/A

• Front counter Cleanliness <br>(All front counter equipment clean including under equipment, stainless clean and polished and floors clean)

  Yes

  No

  N/A

• Cafe Cabinet Stocked and Appealing<br>Cafe cabinet is 100% stocked and clean, cabinet looks appealing)

  Yes

  No

  N/A

• Counter TTL under 90

  Yes

  No

  N/A

• Drive Thru TET above 90%

  Yes

  No

  N/A

• Fry Station Clean<br>(Fry station clean and polished, mirror and glass free from any marks)

  Yes

  No

  N/A

• Crew Friendliness<br>(All crew attempting breaking the 4th wall and providing GREAT customer service)

  Yes

  No

  N/A

Back Area

• UHC levels match PLS<br>(All product levels match the pls)

  Yes

  No

  N/A

• VCM in Place

  Yes

  No

  N/A

• Wash Up Cleanliness<br>(Stainless is polished and sink is free from any clutter, sanitise sink is clean and timer set, floors are clean)

  Yes

  No

  N/A

• Kitchen Cleanliness<br>(Tiles, vents, stainless and floors are all clean)

  Yes

  No

  N/A

• Coral, crew room and hallway cleanliness<br>(Floors walls and vents are clean and free of clutter)

  Yes

  No

  N/A

• MFY procedures<br>(2 burgers at a time, rubber band analogy followed)

  Yes

  No

  N/A

• Back Area Urgency<br>(Crew are showing urgency in reaction to orders and speed down the line)

  Yes

  No

  N/A

• MFY Procedures

  Yes

  No

  N/A

• Dress Bench Timers Correct<br>(All timing sheets are updated and everything is in correct time)

  Yes

  No

  N/A

• All Stock in date secondary timers correct<br>(All product in kitchen and fridge is with in primary shelf life. All secondary times are marked and with time)

  Yes

  No

  N/A

Feedback

• Overall Comments