Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
First Impressions
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Clean outside the store entrance area inc windows, no cobwebs & fascia, ATM's, Bins & Car Park
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No weeds on side of store, car park, yard area<br>
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All lighting is in good working order outside of the store inc Fascia signage, any faults logged with a WON<br>
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Clean inside the store entrance inc matwell vacuumed<br>
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Baskets & Trollies are clean & available
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Forecourt stores have clean stocked with priced bunkers
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Cleaning station is clean & working or stocked with correct products<br>
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Battery recycling bin is not full & is clean
Produce and Horticulture
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Colleagues are following WIBI culture at all times.
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Country of origin and dates displayed.
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Prices down and staying down POS as per brochure.
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Area is clean and tidy.
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All products have a SEL.
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There is no broken stripping.
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All lighting is working correctly.
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shelves are well stocked.
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Empty boxes removed from the shelves.
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Filling height levels are consistent.
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Correct fan symbols are in place.
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Following a gap scan , OOS labels are used and product faced across ( no gaps )
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Merchandising up to date and principles followed , SEL to the left.
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Area always rumbled at 2 PM.
Flowers.
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Flower buckets have water.
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Flowers to plan.
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No Buckets on the shop floor.
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SEL In place for every product ( to enable gap scan )
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A4 POS in header board.
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Area rumbled at 2pm and throughout the day.
Dairy and Meat
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Prices down and staying down POS as per brochure.
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Area rumbled at 2pm and throughout the day.
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The shelves are well stocked and rotated.
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The shelves are clean.
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retail ready packaging is used where the plan dictates.
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The RTC area is clean and tidy.
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All products are faced upright ( except mate and poultry and liquid products )
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Correct Fan temp indicators are being used on all cabinets.
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Following a gap scan , OOS labels are used and product faced across ( no gaps )
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SEL In place for every product.
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There is no broken stripping.
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Merchandising up to date and principles followed , SEL to the left.
Bakeries
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Bag holders always full
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Prep area clean and tidy.
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Shelving and ovens cleaned daily.
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Freshness checked 3 times a day and WIBI is a way of life.
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Products are date coded.
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Colleagues look smart , clean and are wearing an apron and hat.
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Products are date coded.
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A good range is available at all times.
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Special offers are I stock and available for the customer.
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Display trays are cleaned daily and at the end of trade.
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First aid and eye wash available in the bake off area.
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Bakery tongs available and secured to fixture.
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Merchandising up to date and principles followed , SEL to the left.
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There is no broken stripping.
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Area rumbled at 2pm and throughout the day.
Wines and Spirits
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Legal POS on display - think 25 , no multi split packs.
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10% off 3 bottles POS on display.
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Wine carriers available.
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Gap scan routine followed daily.
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No Gaps.
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Merchandising up to date and principles followed , SEL to the left.
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Area rumbled at 2pm and throughout the day.
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There is no broken stripping.
Grocery and Non food
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Prices down and staying down POS as per brochure.
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Products displayed in Retail ready packaging as per plan.
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No product is overfilled or too high.
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No stock on spines.
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Level fill across all gondolas.
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Gapscan process is followed daily.
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Merchandising up to date and principles followed , SEL to the left.
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Trade driving stacks are current promotions with full POS.
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Shelves are clean ( check oils and aids and been fully stripped and cleaned )
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Crisps are rotated , fully cleaned and to plan.
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Area rumbled at 2pm and throughout the day.
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There is no broken stripping.
Colleague areas.
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The work tops and sink are clean.
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Cupboards are clean contain appropriate products only.
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Cup , plates and cutlery are available.
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A bin with a lid is available and emptied daily.
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All equipment is clean and works properly ( or has been reported )
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Only authorised cleaning materials are used.
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The floor is clean.
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No stock or consumables is stored in the colleague room.
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All posters and notice boards are up to date.
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Viewpoint action plan is visible and has been reviewed.
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Lockers are available and there is a key system in place.
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Thee is clean seating available.
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All uniform is place in lockers or on pegs.
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Walls and windows are clean and free of sticky tape.
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The designated smoking area is clean and tidy.
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Legal notices and information for colleagues is all in good condition.
Standards of Dress
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All colleagues are wearing the correct uniform.
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managers and team leaders are wearing the correct uniform.
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All colleagues , managers and team leaders are wearing a name badge.
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ISB colleagues are wearing aprons and hats.
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Anyone unloading deliveries are wearing high vis and safety shoes.
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Freezer jackets are available.
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Any damaged uniform ( or missing ) are ordered.<br><br><br><br>
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Jewellery and make up is within guidelines.
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Shoes are clean and polished.
Office
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Noticeboards as per admin guide.
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All stationary kept on shelves.
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Desk top clear and tidy.
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Paperwork filed as priority.
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No sticky tape on any walls.
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Access door always locked.
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No products left in office.
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Time locked safe POS on all Time locked Safes.
Warehaouse and Yard
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Yard and warehouse clean and tidy.
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Cages left tidy and ready for collection.
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Warehouse plan used.
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separate cage in warehouse used for mis picks.
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cage dividers used.
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Stock stacked accessibly in code rotation order.
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Floors are clean , clear of rubbish with no boxes on the floor.
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Notice boards are clean and tidy with no stickers or sticky tape.
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Simple warehouse principles and signage in place.
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All walls are clean , fee of ad hoc notices , picking labels and stickers.
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All cages and plastics are tidy , correctly packed and stored.
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Yard is clean and clear if loose rubbish.
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There is no damaged flooring , kick rails , walls or other areas in need of repair or touch up.
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Pre sorting routines are in place.
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Backdoor area is locked , alarmed and clean.
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Goods not for sale area clean and clearly signed.
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Damages are kept clean with a separate product withdrawal area.
Trade space
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Long shelf talkers displayed.
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Yellow labels displayed and talkers match label colours.
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Header board displayed.
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Ladder rack signage to sides.
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Full and neatly presented.
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Gapscan routine followed daily.
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Face across so there is no gaps.
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Area rumbled at 2pm and as needed throughout the day.
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Congestion plan visible and adhered to.
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POS visible on all four sides of trade driving stacks.
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Pocket planner , POS brochure and feature space brochure printed off weekly and reviewed by teams to ensure compliance with the trade plan.