Showroom Audit Checklist

• Branch / Store Name

• Conducted date and time

  Date

• Inspector / Manager's Full Name

• Location
  Address

EMPLOYEES

• Was there a warm Greeting by employees, saying " welcome to Oasis Baklawa"

  Yes

  No

  N/A

• Do all employees wear appropriate uniform?

  Yes

  No

  N/A

• Are all employees instructed on safe/proper use of products?

  Yes

  No

  N/A

• Are the sales employees doing upselling, or referral selling?

  Yes

  No

  N/A

• Have all employees undergone proper training on product knowledge?

  Yes

  No

  N/A

• Do all the employees have the knowledge of Operating POS systems.

  Yes

  No

  N/A

• Are the employees wearing Net Cap/ Service Cap and Gloves while serving the customer?

  Yes

  No

  N/A

FACILITIES

• Is the main Facade Glass crystal Clear?

  Yes

  No

  N/A

• Is the Guard available on Duty?

  Yes

  No

  N/A

• Was there a proper greeting to the guests?

  Yes

  No

  N/A

• Are there visible signs and Boards that directs the customer to a particular Counter?

  Yes

  No

  N/A

• Flooring is spotless clean and in good condition?

  Yes

  No

  N/A

• Is there adequate lighting?

  Yes

  No

  N/A

• Is the washroom well cleaned, sanitised, fully equipped?

  Yes

  No

  N/A

• Is the Diffuser operational with Aroma of Oud?

  Yes

  No

  N/A

• Is the music system operational? with appropriate music at an Appropriate volume?

  Yes

  No

  N/A

• Are the LED TVs operational with Volume on Mute and Displaying Brand Promotions?

  Yes

  No

  N/A

• Are the POS systems operational & connected to the internet?

  Yes

  No

  N/A

• Are all wires and cables anchored or covered?

  Yes

  No

  N/A

• Is there any sign of Pests? cockroaches/ mice etc.

  Yes

  No

  N/A

• Is the Brand Board Operational ?

  Yes

  No

  N/A

• Are the CCTV Cameras working?

  Yes

  No

  N/A

• Is the Internet Working ?

  Yes

  No

  N/A

• Are the entrances and exits unobstructed?

  Yes

  No

  N/A

• Is there Any Equipment that is defective/non operational?

  Yes

  No

  N/A

• Which equipment, share all details!

• Is the matter reported to the maintenance Department?

  Yes

  No

  N/A

• Since When is the equipment non operational?

  Date

• Is the parking lot clear of debris?

  Yes

  No

  N/A

MANAGER

• Is the manager Maintaining Log Reports for all the equipment, by Checking their temprature?

  Yes

  No

  N/A

• Is the manager doing Hourly checks on Washroom cleanliness?

  Yes

  No

  N/A

• Is the manager maintaining all records in the form of reports, such as production, wastage, stock report, cash report etc?

  Yes

  No

  N/A

• Is the Duty roster Prepared and shared well in advance? (2 weeks)

  Yes

  No

  N/A

• Is the Production Order is prepared in advance on the basis of forecasting and evaluation?

  Yes

  No

  N/A

• Is the manager taking regular staff Briefings?

  Yes

  No

  N/A

• Is the manager able to prepare Daily P&Ls?

  Yes

  No

  N/A

• Is the manager able to tally the cash within the prescribed company standards?

  Yes

  No

  N/A

SECURITY GUARD

• Is the guard in Proper Uniform?

  Yes

  No

  N/A

• Is the Guard vigilante and attentive?

  Yes

  No

  N/A

• Is the guard performing Material and Bill Matchup?

  Yes

  No

  N/A

• Does the Guard check all the employees on start and end of the shift?

  Yes

  No

  N/A

• Does the guard restricts the employee's phone or any other material to enter into premises?

  Yes

  No

  N/A

• Does the Guard helps in Sorting Car Parking?

  Yes

  No

  N/A

• Does the Guard Opens the Door for the Guests?

  Yes

  No

  N/A

• Is the Guard Maintaining all records Safely and securely? Attendance Register, Movement Register, Material Register and necessary stamps?

  Yes

  No

  N/A

• Yes

  No

  N/A

PRODUCTS

• Are all the products appropriately displayed from the customer's point of view, (branding, Pricing, tagging, etc)

  Yes

  No

  N/A

• Are all the products on display up to date and damage free?

  Yes

  No

  N/A

• Do all products meet appropriate branding standards?

  Yes

  No

  N/A

• Are all necessary products available for tasting and demonstration?

  Yes

  No

  N/A

• Is there enough promotional material?

  Yes

  No

  N/A

• Are all product stocks available?

  Yes

  No

  N/A

• Is the merchandise display clean and visually pleasing?

  Yes

  No

  N/A

• is the merchandise displayed at least 6" above Floor?

  Yes

  No

  N/A

• Are the shelves fully stocked?

  Yes

  No

  N/A

KITCHEN CHECK

• Is the kitchen Clean and Tidy?

  Yes

  No

  N/A

• Is the Chef and Helper in Proper uniform?

  Yes

  No

  N/A

• Is the Chef able to Prepare all recipes from the Menu?

  Yes

  No

  N/A

• Are The Equipments and Table top Properly Cleaned and sanitized?

  Yes

  No

  N/A

• Is the Waste Properly Disposed? with the help of Garbage Bags.

  Yes

  No

  N/A

• Is the Kitchen fully stocked and equipped?

  Yes

  No

  N/A

• Are the chefs well Prepared for the Peak Rush hours?

  Yes

  No

  N/A

WINDOW DISPLAY

• Does the window display encourage the consumer to step into the showroom?

  Yes

  No

  N/A

• Does the window display tempt the customer to make a purchase enquiry?

  Yes

  No

  N/A

• Are displays clean and free of dust?

  Yes

  No

  N/A

MATERIAL STORAGE

• Are all materials stored safely?

  Yes

  No

  N/A

• Are all the material stored at proper temperatures?

  Yes

  No

  N/A

• Are storage racks and shelves capable of supporting the intended load?

  Yes

  No

  N/A

• Are storage racks secured from failing?

  Yes

  No

  N/A

COMPLETION

• Other comments / Notes

• Inspector / Manager's Full Name and Signature

  Sign