Information

Sky Q Service CIF

  • Your Tech Number

  • Previous engineer Tech number

  • Today's Job Number

  • Previous Job Number

  • Today's Job Type

  • Conducted on

  • Previous job type

  • If there are multiple boxes in Please add a screenshot from your Chrome App of the Mesh and Routes pages before you commence any work.

  • What type of Stb is the main Sky Q box?

  • Are the metrics and wifi range at acceptable levels?

  • Has a booster been used?

  • Has it been correctly placed?

  • Brief description of faults/issue's Onsite

  • Could the revisit had been prevented

  • Pictures off F-connectors, hdmi lead and powerlead in sky q equipment

  • Have all the F-conns, hdmi and power cable been replaced?

  • What action was taken to repair/resolve

  • Stress test the system by closing all doors in the home record multiple channels, download and stream programmes on each box then run your chrome app and add a screenshot from your Chrome App of the Mesh and Routes pages.

  • Are the metrics and wifi range at acceptable levels?

  • Revisiting Engineers signature

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