Information

  • Audit Title

  • Conducted on

  • Prepared by

  • Location
  • Manager on duty

Curb Appeal

  • Have drive thru windows been properly cleaned including metal frames (this is a daily task to be done multiple times during day)

  • Go into restroom stall and sit and see does restroom appear clean from guest angle.

  • Sit in lobby in different areas does lobby appear clean and inviting. Is temperature comfortable.

  • Are all outside lights in working order.

  • Are the restrooms cleaned and properly stocked with supplies.

  • Is the drive thru lane clean(power washed) no gum or food or condiments spills on walls or in the DT Lane.

  • Is the playplace clean and in good repair.

  • Is the dumpster corral area clean and dumpsters closed and in good repair.

  • Are all windows properly clean including mullions and brick ledges

  • Are the menu boards clean and properly working lights and COD's

  • Are the side walls clean and is the parking lot clean, free of gum and in good repair.

  • Is the Lot and landscape free of litter and properly maintained.

Customer Care

  • Is team executing proper made for you procedures making only 2 sandwiches at a time and no buns are stacked in toaster landing area

  • Is there 3 counterfeit bill detectors in restaurant being used. Please verify that all work 2 on front counter and one in DT

  • What is the cash to present time for the current hour during this visit

  • What is labor percentage for the day.

  • What was peak hour sales for day

  • What is the current sales for day of restaurant.

  • Are managers adhering to proper holding times in UHC cabinets with no overheld product and levels appropriate to the current volume.

  • Are guest complaints/concerns handled appropriately

  • Are all cashiers informing all guests on how the VOICE and encouraging all to fill out a survey.

  • Is the TV or music able to be heard in all appropriate areas and is it tuned to only approved stations.

  • Is our condiment policy being executed correctly. And are we executing back to basic order taking or when a meal is ordered do we ask is that a coke instead of what drink would you like.

  • Are all sandwiches wrapped properly and presented according to McDonalds standards for here or to go in proper sized bag

  • Are travel paths completed every 30 minutes with documented notes of actions taken.

  • Is there a sense of urgency in all positions?

POP

  • Is drive thru cashier handing each guest their receipt along with card on how the voice works.

  • Is drive thru using coin machine

  • Are all POS equipment components working properly

  • Are the COD Displays working in both DT lanes is all information showing current.

  • Is the correct POP on display including happy meal toys.

Food Safety

  • Are secondary code dates being used and adhered to and all open products covered properly

  • Are all products in code date

  • Is monthly food safety checklist complete for current month as required

  • Are all hand sinks properly stocked.

  • MOD is Servesafe certified.

  • No chemicals stored with food products

  • Are towels being stored in proper towel buckets with appropriate solution and test strips available to ensure all is correct.

  • Are 60 days of food safety books available for audit of so please audit for completion of not document for follow up.

  • Is the food safety checklist completed for the current day.

Interior Cleanliness

  • Has POS system been cleaned all fans dust free and cables organized

  • Is the top of all equipment clean and organized

  • Is mop sink area clean and organized

  • Is storage area and break area clean and organized with no clutter

  • Are floors clean and in good repair behind counter

  • Are walls and ceilings clean behind the counter

Elearning

  • Is manager schedule posted with all managers working the required shifts

  • Is the RDM board current and all checklists up to date.

  • Are all managers food safety certified

Employees

  • All employees appear friendly and professional at all times

  • All employees following jewelry and grooming standards

  • are all employees in correct uniform including black pants correct ironed shirt name tag and slip resistant shoes

Safety and Security

  • Is safe log complete and safe balanced to proper amount on balance sheet

  • Is all equipment working

  • Is back door closed and detex alarm set

  • Do security cameras work properly and are they aimed where needed

  • Are managers following proper cash procedures

  • Is the safe locked as required

  • Is pre shift checklist complete

  • Is store staffed appropriately for volume

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.