Snap Shot Store Visit Report

• Document No.

• LKB Snap shot store visit

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

External/Windows

• Window to guidelines?

  Yes

  No

  N/A

• Mannequins dressed to guidelines inc. grouping, pose correct.

  Yes

  No

  N/A

• Fixtures clean/ No dust?

  Yes

  No

  N/A

• Glass clean inside & out?

  Yes

  No

  N/A

• Front of store Entrance/ Mat clean

  Yes

  No

  N/A

• Fascia clean?

  Yes

  No

  N/A

Internal: Shoes

• Shoes to guidelines?

  Yes

  No

  N/A

• All shoes facing correct way (correct foot on display)

  Yes

  No

  N/A

• All stock on display?

  Yes

  No

  N/A

• Shoes clean? (No finger marks or dust )

  Yes

  No

  N/A

• Shoes duplicated in secondary location to outfit build (iff applicable)

  Yes

  No

  N/A

Internal: RTW

• RTW flow of product to guideline?

  Yes

  No

  N/A

• All size ordered?

  Yes

  No

  N/A

• Correct hangers used?

  Yes

  No

  N/A

• Pricing labels hidden inside garment

  Yes

  No

  N/A

• Tagged in correct place (no security tags showing)

  Yes

  No

  N/A

Internal: Accessories

• Scarves to guidelines?

  Yes

  No

  N/A

• Only 1 Scarf displayed with RTW on second garment.

  Yes

  No

  N/A

• Belts tucked inside garment over hanger.

  Yes

  No

  N/A

Internal: Bags

• Bags displayed to guidelines?

  Yes

  No

  N/A

• Bags stuffed correctly and hand laid correctly.

  Yes

  No

  N/A

• All bags and SLGs security tagged

  Yes

  No

  N/A

• SLG displayed to guidelines? Inc colour order?

  Yes

  No

  N/A

Service

• Fitting room service to company standard?

  Yes

  No

  N/A

• Outfit building with clients?

  Yes

  No

  N/A

• Shoes being offered at fitting room?

  Yes

  No

  N/A

• Store active offered as a stock solution?

  Yes

  No

  N/A

• Folding and wrapping to company standard? I

  Yes

  No

  N/A

Operations

• Team talk delivered?

  Yes

  No

  N/A

• Team aware of store and individual targets?

  Yes

  No

  N/A

• Weekly sales report printed and on display? Check staff understanding.

  Yes

  No

  N/A

• Staff target cards up to date?

  Yes

  No

  N/A

• Service window being adhered to?

  Yes

  No

  N/A

• Staff grooming and uniform to guidelines?

  Yes

  No

  N/A

• Y-Receipts being offered?

  Yes

  No

  N/A

• Mail order procedures followed?

  Yes

  No

  N/A

• Weekly comms printed and signed?

  Yes

  No

  N/A

• Banking booked to policy?

  Yes

  No

  N/A

• Faulty stock procedure followed?

  Yes

  No

  N/A

• Rota completed to standard?

  Yes

  No

  N/A

• Floor set photo essay sent to VM on time?

  Yes

  No

  N/A

Back Of House

• Shoe stockroom running order correct inc. size order?

  Yes

  No

  N/A

• RTW correct order and size?

  Yes

  No

  N/A

• BOH clean and tidy?

  Yes

  No

  N/A

• Lockers in use?

  Yes

  No

  N/A