Title Page

  • Store number

  • Conducted on

  • Completed by

  • Store Number

  • Time order was placed

  • Reply Time

  • Items ordered

  • Delivery Time

  • SWITCHBOARD

  • Did the switchboard attendant include their name in the greeting?

  • Did the switchboard attendant read back the order / give total?

  • Did the switchboard attendant suggestive sell?

  • CLEANLINESS

  • Were the menu housings and stall clean and free of residue?

  • Were the outside lights working in all stalls and we're all of the lot lights working?

  • Is the Marquee / LED sign working with the most current messaging?

  • Is the POPS displaying the current message?

  • Are the windows clean?

  • Is the Patio & Lot clean and free of trash?

  • Is the restroom clean and stocked?

  • CARHOP

  • Is the CARHOP neat in appearance and in a proper uniform with name tag?

  • Was the order repeated back and a receipt given?

  • Were you offered condiments?

  • Were you given a mint with your order?

  • Did the CARHOP mention the 'RED' button?

  • Did you receive a Checkback during your visit?

  • QUALITY

  • Was the entree item prepared correct?

  • Was the entree neatly packaged?

  • Was the entree hot & fresh?

  • Was the side item portioned / prepared / packaged correctly?

  • Was the side item hot & fresh?

  • Was the drink made correctly with no spills on cup?

  • We're the items bagged correctly?

  • COMMENTS

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.