SRI SPARTA QUICK SHOP

• Location
  Address

• Audit Title

• Conducted on

  Date

• Prepared by

• Lights 100%?

  Yes

  No

  N/A

• Marquee working with correct message?

  Yes

  No

  N/A

• Lot clean?

  Yes

  No

  N/A

• Are all POPs working?

  Yes

  No

  N/A

• landscaping in good order and clean?

  Yes

  No

  N/A

• reply time

ordertaker

• greating warm and friendly?

• repeat order?

• give cost?

• use name?

• upsell?

• menu clean and in good condition?

  Yes

  No

  N/A

• Dod you feel welcomed?

  Yes

  No

  N/A

• Delivery time

• did carhop arrive at car with a sense of urgency?

  Yes

  No

  N/A

• was the carhop wearing a nametag? if so what was their name?

  Yes

  No

  N/A

• did the carhop do the following

  Yes

  No

  N/A

• say their name upon arriving to the car

• smile

• read back the order

• give the total

• offer condiments

• thank you for coming and say the red button

• offer condiments

  Yes

  No

  N/A

• was your order over 5 min?

  Yes

  No

  N/A

• if so did they apologize for the wait and give you a coupon?

  Yes

  No

  N/A

• please add picture of reciept

  Yes

  No

  N/A

• main item<br> - was your product hot/cold, fresh, and presentable?<br>- please add pic

  Yes

  No

  N/A

• side item<br> - was your product hot/cold, fresh, and presentable?<br>- please add pic

  Yes

  No

  N/A

• was their sufficient salt on your fries/tots?

  Yes

  No

  N/A

• drink<br> - was your product hot/cold, fresh, and presentable?<br>- please add pic

  Yes

  No

  N/A

during your visit

• did you see carhops acting with a sense of urgency?

  Yes

  No

  N/A

• did you see any skating carhops?

  Yes

  No

  N/A

• did you see a manager talking to any guests?

  Yes

  No

  N/A

• Did someone check back with you or bring by the smile tray?

  Yes

  No

  N/A

• did you complain about an item?<br> if so please explain.

  Yes

  No

  N/A

• if you received a FT receipt how would you rate your visit?