Standards and Safety

• Store Name

• Conducted on

  Date

• Shift leader name

• Is there any out of date food in the fridge or on displays?

  No

  Yes

• Is the cake display full?

  Yes

  No

  N/A

• Order a flat white. Is it made to brand standard?

  Yes

  No

  N/A

• Are the team deployed correctly? Right people in the right place?

  Yes

  No

  N/A

Safety

• Is there soap and hand towel at every sink?

  Yes

  No

  N/A

• Is there hot water in every sink?

  Yes

  No

  N/A

• Has the fire alarm test been done weekly and recorded in the log book?

  Yes

  No

  N/A

• Is the log book up to date with all weekly health and safety checks and daily checks (probe/ deliveries/ cleaning)?

  Yes

  No

  N/A

• Is the back of house area clean?

  Yes

  No

  N/A

• Is the ice machine clean?

  Yes

  No

  N/A

• Is the ice scoop in a closed container?

  Yes

  No

  N/A

Sales

• Is there a sales target displayed?

  Yes

  No

  N/A

• Print KPI weekly sales report

• What opportunities are there to drive KPIS? Write SMART action you have agreed with the manager

• Print KPI weekly control report

• What opportunities are there to control costs? Write SMART action you have agreed with the manage