Is there any out of date food in the fridge or on displays?
Is the cake display full?
Order a flat white. Is it made to brand standard?
Are the team deployed correctly? Right people in the right place?
Is there soap and hand towel at every sink?
Is there hot water in every sink?
Has the fire alarm test been done weekly and recorded in the log book?
Is the log book up to date with all weekly health and safety checks and daily checks (probe/ deliveries/ cleaning)?
Is the back of house area clean?
Is the ice machine clean?
Is the ice scoop in a closed container?
Is there a sales target displayed?
Print KPI weekly sales report
What opportunities are there to drive KPIS? Write SMART action you have agreed with the manager
Print KPI weekly control report
What opportunities are there to control costs? Write SMART action you have agreed with the manage