Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

  • Date and time of audit

AUDIT CONDITIONS

  • Select any that apply

  • Sunny

  • Cloud

  • Showers

  • Rain

  • Wind

STATION SPECIFIC CLEANING TASKS

Item 1.0 Platform

  • Frequency = as required

  • 1.1 Platform shall be swept, with the collected material being removed from site and dispersed of by the contractor at an authorised territorial authority refuse centre

  • 1.2 Wads of gum and other sticky substances shall be removed from the area.

  • 1.3 Handrails, joinery, warning signs, guards and other metal surfaces shall be cleaned and polished.

  • 1.4 Seating shall be wiped down and left in a dry state.

  • 1.5 Grates and channels shall be maintained free of debris and litter

  • 1.6 Graffiti and stickers must be removed.

  • 1.7 Vegetation growing through platform cracks etc must be removed.

  • 1.8 Loose rubbish is to be collected, and disposed of by the contractor at an authorised territorial authority refuse centre. Items such as cans, glass and plastics are to be sorted and recycled

Item 2.0 Access-way.

  • Frequency = As required

  • 2.1 Access-way to be swept and free of dirt and debris, animal faeces, leaves, litter and twigs

  • 2.2 Wads of gum and other sticky substances shall be removed from the area.

  • 2.3 Barrier panels handrails and mesh shall be clean and free of dirt, streaks and spots

3.0 Exterior Wall Cleaning

  • Frequency = As required

  • 3.1 There shall be no streaks or spots remaining on walls or signs.

  • 3.2 There shall be no smudges or spots at points were the cleaning of the lower and upper halves of the walls overlap.

  • 3.3 Walls shall be uniformly clean all over.

  • 3.4 Woodwork on doors, windows and mouldings shall be clean.

  • 3.5 Glass surfaces shall be clean and free of any smudges, finger marks and dirt.

Item 4.0 Staff toilets located within the building

  • TOILET CLEANING/FLOOR CLEANING

  • 4.1 Rubbish containers shall be emptied and have clean liners inserted.

  • 4.2 No rubbish shall be on the floor.

  • 4.3 All rubbish shall be removed from site and disposed of by the contractor at an authorised territorial authority refuse centre.

  • REPLENISHMENT OF SUPPLIES

  • 4.4 All dispensers of supplies shall be clean and filled with the proper supplies (towels, soap, etc.)

  • CLEANING OF SANITARY RECEPTACLES.

  • 4.5 All sanitary receptacles shall be clean except for a new liner.

  • 4.6 All sanitary receptacles shall be free of spots, stains and finger marks.

  • 4.7 All sanitary receptacles shall be free of odours

  • CLEANING OF TOILET CUBICLE FIXTURES

  • 4.8 All porcelain surfaces of washbasins, toilets and urinals shall be free of dust, dirt, spots and stains.

  • 4.9 The surfaces will be free of spots and smears.

  • 4.10 All toilet seats shall be left in the raised position after cleaning. They shall be free of spots and stains and the seat hinges shall be free of mould.

  • 4.11 The plumbing fixtures shall be free of mould and water stains.

  • 4.12 Urinals shall not have an excessive build up of blocks or cakes in them.

  • CLEANING OF SUPPLY DISPENSERS, STALL PARTITIONS DOORS, SHELVES, MIRRORS AND FLOORS

  • 4.13 All supply dispensers shall be clean and free of finger marks, graffiti and water spots.

  • 4.14 All shelves and shelve brackets shall be free of gum, dust, fingerprints, water stains, smudges and other soil.

  • 4.15 All mirrors shall be free of streaks, smudges, water spots, dust, lipstick smudges,water streaks and should not be cloudy or smeared.

  • 4.16 Walls, stall partitions and doors shall be free of hand marks, dust, pencil marks, lipstick smudges, water streaks, mop marks and mould.

  • 4.17 Floors (especially in the corners) shall be free of dirt, dust, gum, grease, black marks, loose paper, water or mop stains, and strings. Particular attention should be given to areas under urinals, toilet bowls and seats.

Item 5.0 Staff area cleaning.

  • 5.1 Remove loose paper and other rubbish.

  • 5.2 Vacuum clean including corners, edges, stairs and under/behind furniture.

  • 5.3 All mopped areas shall be clean and free of dirt, streaks, mop marks, and strands etc; properly rinsed, if required and dry mopped fro an overall appearance of cleanliness.

  • 5.4 Toilets and showers in staff areas are to be clean and free from dirt and streaks for an overall appearance of cleanliness.

  • 5.5 Joinery, warning signs, knobs, handles, guards and other metal surfaces shall be cleaned and polished.

  • 5.6 Wall surfaces up to a height of 2.0 m shall be free of fingers marks, smudges and other dirt spots of any kind.

  • 5.7 Glass surfaces shall be clean and free of any smudges, finger marks and dirt.

  • 5.8 Seating shall be wiped down and left in a dry state.

  • 5.9 Graffiti stickers must be removed.

  • 5.10 Both interior and exterior wall surfaces will be free of spots and smears.

  • 5.11 Signs and poster boards shall be wiped down so that there are no finger marks, smudges and other dirt spots of any kind.

  • 5.12 Stickers and graffiti, wads of gum and other sticky substances shall be removed.

Item 6.0 Signage (including posters, timetables etc.)

  • Frequency = as required

  • 6.1 Signs and poster boards shall be wiped down so that there are no finger marks, smudges and other dirt spots of any kind.

  • 6.2 Stickers and wads of gum and other sticky substances shall be removed.

Item 7.0 Cycle lockers (double box) x 2

  • Frequency = as required unless otherwise stated.

  • 7.1 There shall be no streaks or spots remaining on surfaces or signs.

  • 7.2 They shall be uniformly clean all over.

  • 7.3 Graffiti, gum and stickers must be removed.

  • 7.4 Metal surfaces shall be cleaned and polished.

  • 7.5 Locks and other fittings to be washed down and polished.

  • 7.6 Litter is to be collected and then removed fro site by the contractor at an authorised territorial authority refuse centre.

  • 7.7 A full wash down of the cycle boxes shall occur not less than once per month. - AT LEAST MONTHLY

Item 8.0 Graffiti removal not exceeding 0.130m2 (A3 page size) and reporting

  • Frequency = Each visit

  • 8.1 All areas within the highlighted areas on the station specific specification must be monitored for graffiti.<br>Any graffiti not exceeding 0.130m2 (A3 page size) which is identified must be removed immediately.<br>Statistics on how much graffiti of this size which was located over the month for each station must be supplied to KiwiRails security manager monthly.<br>This information must also be provided to GWRL as part of the monthly report to ensure payment

OTHER TASKS

Item 1.0 lighting

  • Frequency = as required

  • 1.1 Lights to be repaired/replaced within the following time frames<br> Platform lights - 24 hrs from time of fault ID<br> Security lights - 24 hrs from time of fault ID<br> Internal lights - 48 hrs from time of fault ID

Item 2.0 Rail corridor cleaning

  • Frequency = Monthly

  • 2.1 Rail corridor to have a walkover litter collection for the length of the platform only, with the collected material being removed from site and disposed of by the contractor at an authorised territorial authority refuse centre, items such ax cans, glass and plastics are to be sorted and recycled.

Item 3.0 Minor maintenance and damage reporting.

  • Frequency = Each visit

  • 3.1 Check and report all signs of degradation or damage to GWRL. Where damage constituting works less than $500 is identified it shall be reported to GWRL immediately with a quote for repair. The repair. The repair work must only be undertaken after written confirmation from GWRL.<br>Damage above this value must be reported to GWRL with a quote for repair. GWRL may either refer this work back to the contractor subject to agreement on price or award the work to a party outside this contract.<br>Where damage which presents a risk to public or personal safety is identified, the contractor is to temporarily make safe the area and notify GWRL immediately.<br>All damage shall be photographed prior to repair<br>A photo and monthly report must be provided to GWRL with the invoice to ensure payment.

Item 4.0 Graffiti removal exceeding 0.130m2 (A3 page size) and reporting.

  • Frequency = Each visit

  • 4.1 All areas within the highlighted areas on the station specific specification plans must monitored for graffiti.<br>Any graffiti exceeding 0.130m2 (A3 page size) but not exceeding 2.0m2 must be photographed with a tape measure or ruler in the photo before being removed.<br>Any graffiti exceeding 2.0m2 shall be photographed with a tape measure or ruler in the photo. The photo is to be emailed to GWRL within 24 hrs with a quote for its removal (this quote to be inclusive of labour and materials) GWRL may either refer the removal work back to the contractor subject to agreement on price or award the work to a party outside the contract.<br>The photos and Statistics on how much graffiti of this size which was located over the month for each station must be supplied to KiwiRails security manager monthly. This information must also be provided to GWRL as part of the monthly report to ensure payment. The information should be separated into size brackets as indicated on the schedule of prices.<br>

Item 5.0 Low frequency tasks

  • Frequencies as indicated on each item

  • 5.1 Wash down soffit (ceiling underside of roof)using light detergent, water and a soft broom. 2 Monthly

  • 5.2 Clean out and dispose of debris from the internal roof guttering on the shelter 6 Monthly

  • 5.3 Fully wash down shelters inside and out including ceilings, internal surfaces, walls and ledges/slots using light detergent, water and a soft broom. 2 Monthly

  • 5.4 Provisional gardening items as instructed.

PERFORMANCE INCENTIVES

  • Non Conformance Items Present during the audit?

  • Great work - no contract deductions applicable.

  • Contract deduction of $100 - deduction to take effect on invoice and report for month following this audit

  • Contract deduction of $200 - deduction to take effect on invoice and report for month following this audit

  • Contract deduction of $400 - deduction to take effect on invoice and report for month following this audit

  • Contract deduction of $800 - deduction to take effect on invoice and report for month following this audit

  • General Comments

  • MMS representative Signature

  • Auditors Signature

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