Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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Date and time of audit
AUDIT CONDITIONS
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Select any that apply
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Sunny
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Cloud
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Showers
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Rain
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Wind
STATION SPECIFIC CLEANING TASKS
Toilets
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Frequency =Daily PM
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Toilet Cleaning/Floor Cleaning
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Rubbish containers shall be emptied and have clean liners inserted.
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No rubbish shall be on the floor.
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All rubbish shall be removed from site and disposed of by the contractor at an authorised Territorial Authority refuse centre.
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Replenishment of Supplies
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All dispensers of supplies shall be clean and filled with the proper supplies (towels, soap, etc.)
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Cleaning of Sanitary Receptacles
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All sanitary receptacles shall be empty except for a new “liner”.
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All sanitary receptacles shall be free of spots, stains, and finger marks.
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All sanitary receptacles shall be free of odours.
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Cleaning of Toilet Cubicle Fixtures
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All porcelain surfaces of washbasins, toilets, and urinals shall be free of dust, dirt, spots, and stains.
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The surfaces will be free of spots and smears.
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All toilet seats shall be left in raised position after cleaning. They shall be free of spots and stains, and the seat hinges will be free of mould.
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The plumbing fixtures shall be free of mould and water stains.
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Urinals shall not have an excessive build-up of toilet blocks/cakes in them.
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Cleaning of Supply Dispensers, Stall Partitions, Doors, Shelves, Mirrors and Floors
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All supply dispensers shall be clean and free of finger marks, graffiti and water spots.
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All shelves and shelf brackets shall be free of gum, dust, fingerprints, water stains, smudges and other soil.
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All mirrors shall be free of streaks, smudges, water spots, dust; lipstick smudges, and should not be cloudy or smeared.
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Walls, stall partitions, and doors shall be free of hand marks, dust, pencil marks, lipstick smudges, water streaks, mop marks, and mould.
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Floors (especially in corners) shall be free of dirt and dust, gum, grease, black marks, loose paper, water, mop stains, and strings. Particular attention should be given to areas under urinals, toilet bowls and seats.
Stairways
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Frequency = As Required
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Stair landings and steps will be free of loose and/or caked dirt particles and will present an overall appearance of cleanliness after mopping or scrubbing.
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Wads of gum and other sticky substances shall be removed from the area.
Platform and Shelters
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Frequency = As Required
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Platform and Shelter
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Platform shall be swept, with the collected material being removed from site and disposed of by the contractor at an authorised Territorial Authority refuse centre.
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Wads of gum and other sticky substances shall be removed from the area.
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Handrails, joinery, warning signs, guards and other metal surfaces shall be cleaned and polished.
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Wall surfaces up to a standing height shall be free of finger marks, smudges, dirt spots and grime of any kind.
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Seating shall be wiped down and left in a dry state.
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Grates and channels shall be maintained free of debris and litter
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Graffiti and stickers must be removed.
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Vegetation growing through platform cracks etc. is to be removed
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Loose rubbish is to be collected, and disposed of by the contractor at an authorised Territorial Authority refuse centre. Items such as cans, glass and plastics are to be sorted and recycled.
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Waste Disposal (x bins)
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Rubbish bins shall be emptied and have clean liners inserted.
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Bagged rubbish shall be removed from site and disposed of by the contractor at an authorised Territorial Authority refuse centre.
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Any paper and rubbish spilled during the collection process shall have been cleaned up.
Eastern and Western Buildings (Open Monday-Saturday)
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Only public area to be entered – Access to Trans Metro staff area is prohibited.
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Daily am
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Polyflor Vinyl Floor Surfacing <br>Vacuum off, damp mop with low foam neutral detergent, with pH level of 7 to 8 allow to dry and finally buff. Leave vinyl flooring surfaces free of adhesives, dirt and debris, do not polish vinyl safety flooring. When completed the floor shall have an overall appearance of cleanliness.<br>
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Joinery, warning signs, knobs, handles, guards and other metal surfaces shall be cleaned and polished.
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Wall surfaces up to a standing height shall be free of finger marks, smudges, and other dirt spots of any kinds.
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Glass surfaces shall be clean and free of any smudges, finger marks and dirt.
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Seating shall be wiped down and left in a dry state.
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Graffiti and stickers must be removed.
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Both interior and exterior wall surfaces will be free of spots and smears.<br>
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Signage (including posters, timetables etc.)
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Signs and poster boards shall be wiped down so that there are no finger marks, smudges, and other dirt spots of any kind.
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Stickers and wads of gum and other sticky substances shall be removed.
Cycle Cone
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Frequency = as required unless otherwise stated.
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10.1 There shall be no streaks or spots remaining on surfaces or signs.
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10.2 They shall be uniformly clean all over.
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10.2 Graffiti gum and stickers must be removed.
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10.4 Metal surfaces shall be cleaned and polished.
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10.5 Litter is to be collected then removed from site and disposed of by the contractor at an authorised territorial authority refuse centre.
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10.6 A full wash down of the cycle rack shall occur no less than once per month - bi Monthly
Item 12.0 Graffiti removal not exceeding 0.130m2 (A3 page size) and reporting
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Frequency = Each visit
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12.1 All areas within the highlighted areas on the station specific specification must be monitored for graffiti.<br>Any graffiti not exceeding 0.130m2 (A3 page size) which is identified must be removed immediately.<br>Statistics on how much graffiti of this size which was located over the month for each station must be supplied to KiwiRails security manager monthly.<br>This information must also be provided to GWRL as part of the monthly report to ensure payment
OTHER TASKS
Item 1.0 lighting
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Frequency = as required
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1.1 Lights to be repaired/replaced within the following time frames<br> Platform lights - 24 hrs from time of fault ID<br> Security lights - 24 hrs from time of fault ID<br> Internal lights - 48 hrs from time of fault ID
Item 2.0 Rail corridor cleaning
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Frequency = Monthly
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2.1 Rail corridor to have a walkover litter collection for the length of the platform only, with the collected material being removed from site and disposed of by the contractor at an authorised territorial authority refuse centre, items such ax cans, glass and plastics are to be sorted and recycled.
Item 3.0 Minor maintenance and damage reporting.
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Frequency = Each visit
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3.1 Check and report all signs of degradation or damage to GWRL. Where damage constituting works less than $500 is identified it shall be reported to GWRL immediately with a quote for repair. The repair. The repair work must only be undertaken after written confirmation from GWRL.<br>Damage above this value must be reported to GWRL with a quote for repair. GWRL may either refer this work back to the contractor subject to agreement on price or award the work to a party outside this contract.<br>Where damage which presents a risk to public or personal safety is identified, the contractor is to temporarily make safe the area and notify GWRL immediately.<br>All damage shall be photographed prior to repair<br>A photo and monthly report must be provided to GWRL with the invoice to ensure payment.
Item 4.0 Graffiti removal exceeding 0.130m2 (A3 page size) and reporting.
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Frequency = Each visit
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4.1 All areas within the highlighted areas on the station specific specification plans must monitored for graffiti.<br>Any graffiti exceeding 0.130m2 (A3 page size) but not exceeding 2.0m2 must be photographed with a tape measure or ruler in the photo before being removed.<br>Any graffiti exceeding 2.0m2 shall be photographed with a tape measure or ruler in the photo. The photo is to be emailed to GWRL within 24 hrs with a quote for its removal (this quote to be inclusive of labour and materials) GWRL may either refer the removal work back to the contractor subject to agreement on price or award the work to a party outside the contract.<br>The photos and Statistics on how much graffiti of this size which was located over the month for each station must be supplied to KiwiRails security manager monthly. This information must also be provided to GWRL as part of the monthly report to ensure payment. The information should be separated into size brackets as indicated on the schedule of prices.<br>
Item 5.0 Low frequency tasks
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Frequency = as stated on each item
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5.1 Wash down steel cladding on underside of roof using light detergent, water and a soft broom - 6 Monthly
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5.2 Fully wash down building exterior walls and subway using light detergent, water and a soft broom. - monthly
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5.3 Fully wash down shelters using light detergent, water and a soft broom - Monthly
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5.4 Fully wash down Perspex subway covers (inside and out) using light detergent, water and a soft broom - 6 Monthly
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5.5 Fully wash down subway walls, stairs and ramps using lights detergent, water and a soft broom - 6 Monthly
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5.6 Gardening provisional items are completed as instructed
PERFORMANCE INCENTIVES
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Non Conformance Items Present during the audit?
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Great work - no contract deductions applicable.
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Contract deduction of $100 - deduction to take effect on invoice and report for month following this audit
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Contract deduction of $200 - deduction to take effect on invoice and report for month following this audit
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Contract deduction of $400 - deduction to take effect on invoice and report for month following this audit
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Contract deduction of $800 - deduction to take effect on invoice and report for month following this audit
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General Comments
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MMS representative Signature
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Auditors Signature
