Information

  • Location

  • Prepared by

  • Conducted on

  • Personnel

Cleanliness & Sanitation

  • Cleanliness / kitchen clean / food contact areas clean …especially table by the manager’s office/ cleaning behind, under, over equipment / equipment clean and being taken care of correctly / wheels on equipment / shelving clean.

  • Bar wine glasses clean... running wine glasses carefully through dish daily / no bar clutter visible to guests.

  • Flies / Clean *dumpsters & Ecolab Fly system in place.

  • Dumpster …towels & aprons not open to flies …best if towels / aprons kept in building or in a secured container / focused on clean dust pans.

High Quality Food

  • Food focus / hot fries/ chips queso ‘ spinach dip , temping food …burgers / ribs ..serving today’s ribs today/ Croissants …correct procedures …not cooking too many too soon... No Croissant tongs.

  • Salad bowl freezer set ups …let’s only serve frozen salad bowls / the 4 shelf system …warm bowls on the lower shelves …rotating.

Ticket Times - Eliminating High Ticket Times

  • Ticket Times . The ‘Over / Under’ ticket times control system …lamented guide posted/ all understand / or follow the ‘Over/Under’ system . (Talking Ticket Times)

Hospitality

  • Lights Music Temperature …not too cold / lights set/ blinds set correctly / music consistent with appropriate volume.

  • Chalk Boards … consistent…in format & content.

  • Focused on Uniforms (correct/ clean)

  • Hospitality/ Management dress/ presence/ energy.

Developing Talent

  • Systems. Back office Systems/ Comps Voids / Cost controls …Food/ Liquor/labor…etc ( see Bus Form ) / I-9 Book & all compliance.

  • Treating staff like volunteers / evaluations completed.

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