Stonegate IMAC sign off v1.0

• Reason for Visit

• Site

• Conducted on

  Date

• Attended by

• Full Address
  Address

• Site Opening Time

  Date

• Site closing time (Weekday)

  Date

• Site Closing Time (Weekend)

  Date

IMAC

• Please give a description of the works that have been completed.

Tills

• Has any new TILLS been installed/Re-installed?

  Yes

  No

• What Model Tills does site have?

  TEC A10 12" Scrn

  TEC A12 15" Scrn

  TEC A20 15" Scrn

  i700

  TEC Wave

• How many tills are on site?

  Select Integrated 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

  • Integrated
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
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  • 9
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  • 20

• Pictures of each till (That was installed by you) in location with perspective. (Incl. Cash drawer, surround and printer)

  Media

• Pictures of each till's power and data points.

  Media

• Are all tills working correctly?

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

• Has a call been logged?

  Yes

  No

  N/A

• Supplier and reference number

• Do these tills have any Cash Drawers?

  Yes

  No

• Are these all working correctly?

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

• Has a call been logged?

  Yes

  No

  N/A

• Supplier and reference number

• Do these tills have any receipt printers?

  Yes

  No

• Printer Make/Model?

  Epson TM88

  Toshiba USB

  Citizen CTS651

  Zonal CBM1000

• By which tills are the printers located?

  Select Integrated 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

  • Integrated
  • 1
  • 2
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  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20

• Are these all working correctly?

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

• Has a call been logged?

  Yes

  No

  N/A

• Supplier and reference number

PEDs

• Has any new PEDs been installed/Re-installed

  Yes

  No

• How many PED's are on site?

  Select Integrated 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

  • Integrated
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
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  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20

• New PED locations and connection method (Fixed (pole mounted), Bluetooth, GPRS or Integrated (Wi-Fi))

• Pictures of new PEDs in their locations

  Media

• Are all PEDs working correctly?

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

• Has a call been logged?

  Yes

  No

  N/A

• Supplier and reference number

KMS/KP

• Has a new KP or KMS system been installed (Including additional KMS screens)?

  Yes

  No

• Is site running KMS or Kitchen Printers?

  KMS

  KP

• KMS solution?

  Legacy

  Hybrid

  Full PiKS

• How many screens in total?

  Select Integrated 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

  • Integrated
  • 1
  • 2
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• Details of screen locations

• Screen locations. (Annotated for reference)

  Media

• Are these all working correctly?

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

• Has a call been logged?

  Yes

  No

  N/A

• Supplier and reference number

• KP Make/Model?

  Epsom TMU220

  Star SP700

  Thermal

• How many Kitchen printers in total?

  Select Integrated 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

  • Integrated
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20

• Details of KP locations

• KP locations

  Media

• Are these all working correctly?

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

• Has a call been logged?

  Yes

  No

  N/A

• Supplier and reference number

Phones

• Has any new Phones been installed/Re-installed?

  Yes

  No

• How many phones does site have?

  Select Integrated 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

  • Integrated
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20

• What technology phones are they?

  PSTN

  VoIP

• Phone locations

• Phone locations

  Media

• Are all the phones working?

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

• Has a call been logged?

  Yes

  No

  N/A

• Supplier and reference number

Wi-Fi

• Has new Wi-Fi been installed (Including additional APs)?

  Yes

  No

• How many Access Points are at site?

  Select Integrated 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

  • Integrated
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
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• Access Point locations

  Media

• WiFi ADSL location and number

• Picture of ADSL location

  Media

• Is the RTS hybrid Wi-Fi installed and working?

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

• Has a call been logged?

  Yes

  No

  N/A

• Supplier and reference number

• What is the Wi-Fi landing page and does it match the site's format?

Public printer

• Has a new Public printer been installed?

  Yes

  No

• Details of location

• Picture of Printer in Location

  Media

• Is the printer working?

  Yes

  No

• Picture of test print

  Media

• Please give as much information as possible. Issues, solution eta, call log numbers etc

Back office equipment

• Has any new BOH equipment been installed?

  Yes

  No

• Pos Server Make and Model

  Intel NUC

  Lenovo ThinkCentre

  Dell XE

• How many manager workstations are on site?

  1

  2

  3

  4

  5

• Manager workstations Make/Model?

  Select Dell 3020 mini Dell 3040 mini (HDMI only) Lenovo ThinkCentre

  • Dell 3020 mini
  • Dell 3040 mini (HDMI only)
  • Lenovo ThinkCentre

• Manager workstation locations

• Manager workstation locations

  Media

• Amount of BOH switches?

  Select Integrated 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

  • Integrated
  • 1
  • 2
  • 3
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  • 20

• Switch Models

  Select HP ProCurve D-Link Managed

  • HP ProCurve
  • D-Link Managed

• Do they have an AV switch?

  Yes

  No

• AV switch location

• Picture of AV switch location

  Media

• EPoS ADSL location and number

• Picture of EPoS ADSL location

  Media

• Picture of BOH kit (Comms cab or loose switches, PC, etc.)

  Media

• Are all BOH items working?

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

• Has a call been logged?

  Yes

  No

  N/A

• Supplier and reference number?

• How many BOH printers are on site?

  1

  2

  3

  4

  5

• PLEASE NOTE THAT THE BOH PRINTER MUST BE NETWORKED AND NOT CONNECTED VIA USB. PLEASE ENSURE THE CONNECTION METHOD IS NETWORK.

• Location of BOH printers

• Make/Model of BOH printers?

• Pictures of BOH printer and locations

  Media

• Back office printer working? (Please test both printing and scanning)

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

• Has a call been logged?

  Yes

  No

  N/A

• Supplier and reference number?

ID Scanner

• Has a new ID Scanner been installed?

  Yes

  No

• Is the ID Scanner working and online?

  Yes

  No

• Pictures of ID Scanner in Location and network patching

  Media

• Please give as much information as possible. Issues, solution eta, call log numbers etc

Functional Testing

• Log on to each new till individually, open a table reflecting the till number (ie. Till 1 = Table 1) and put through a Starter, Main Course and dessert; a hot drink and a cocktail. Ensure all items go to the correct printers/screens.

• Has all functional Till tests pass?

  Yes

  No

  Manager advised all working

• Please give as much information as possible. Issues, solution eta, call log numbers etc

• Complete a Test transaction on every new PED and confirm they accept contactless as well as Chip & Pin authentication.

• Has all functional PED tests pass?

  Yes

  No

  Manager advised all working

• Please give as much information as possible. Issues, solution eta, call log numbers etc

• Any Issues that requires Stonegate's attention (That has not been mentioned in previous sections)?

  Yes

  No

• What are they?

• Have calls been logged for these?

  Yes

  No

  N/A

• Suppliers and reference numbers

• Pictures of issues (if applicable)

  Media

• Are there any items/boxes that need collecting?

  Yes

  No

• Has collection been arranged with Celestra?

  Yes

  No

• Description of items and location of storage.

• Picture of boxes in their storage location. (With perspective)

  Media

• Engineer

  Sign

• Site Duty Manager

  Sign