Stonegate sign off v1.13

• Reason for Visit

• Site

• Conducted on

  Date

• Attended by

• Full Address
  Address

• Site Contact

• Site Closing Time (Weekend)

  Date

• Parking Availability

• Additional information

• For which reason did you attend site?

  Practical Completion

  Hand Over

  Dry Run

  Go Live

Tills

• What Model Tills does site have?

  TEC A10 12" Scrn

  TEC A12 15" Scrn

  TEC A20 15" Scrn

  i700

  TEC Wave

• How many tills are on site?

  Select Integrated 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

  • Integrated
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20

• Pictures of each till in location with perspective. (Incl. Cash drawer, surround and printer)

  Media

• Pictures of each till's power and data points.

  Media

• Are all tills working correctly?

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

• Has a call been logged?

  Yes

  No

  N/A

• Supplier and reference number

Cash Drawers

• How many Cash drawers are on site?

  Select Integrated 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

  • Integrated
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20

• Does site have cash drawer surrounds?

  Yes

  No

• Are all the cash drawers working correctly?

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

• Has a call been logged?

  Yes

  No

  N/A

• Supplier and reference number

Printers

• Printer Make/Model?

  Epson TM88

  Toshiba USB

  Citizen CTS651

  Zonal CBM1000

• By which tills are the printers located?

  Select Integrated 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

  • Integrated
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20

• Are these all working correctly?

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

• Has a call been logged?

  Yes

  No

  N/A

• Supplier and reference number

Chip and pin

• How many PED's are on site?

  Select Integrated 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

  • Integrated
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20

• PED locations and connection method (Fixed (pole mounted), Bluetooth, GPRS or Integrated (Wi-Fi))

• PDQ locations

  Media

• Are all PEDs working correctly?

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

• Has a call been logged?

  Yes

  No

  N/A

• Supplier and reference number

KMS/KP

• Is site running KMS or Kitchen Printers?

  KMS

  KP

  N/A

• KMS solution?

  Legacy

  Hybrid

  Full PiKS

• How many screens in total?

  Select Integrated 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

  • Integrated
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20

• Details of screen locations

• Screen locations. (Annotated for reference)

  Media

• Are these all working correctly?

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

• Has a call been logged?

  Yes

  No

  N/A

• Supplier and reference number

• KP Make/Model?

  Epsom TMU220

  Star SP700

  Thermal

• How many Kitchen printers in total?

  Select Integrated 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

  • Integrated
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20

• Details of KP locations

• KP locations

  Media

• Are these all working correctly?

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

• Has a call been logged?

  Yes

  No

  N/A

• Supplier and reference number

EPOS Power

• What EPoS power supply does site have?

  EPoS fuse board

  EPoS breaker on main board

  Dirty power

• Details of EPoS board location

• Picture of board/location

  Media

• Details of board locations and breaker specifics (bar, kitchen, EPoS, etc)

• Picture of board/locations

  Media

• Notes

Phones

• How many phones does site have?

  Select Integrated 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

  • Integrated
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20

• What technology phones are they?

  PSTN

  VoIP

• Phone locations

• Phone locations

  Media

• Has the phone divert been removed?

  Yes

  No

• Are all the phones working?

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

• Has a call been logged?

  Yes

  No

  N/A

• Supplier and reference number

Wi-Fi

• How many Access Points are at site?

  Select Integrated 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

  • Integrated
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20

• Access Point locations

  Media

• WiFi ADSL location and number

• Picture of ADSL location

  Media

• Is the RTS hybrid Wi-Fi installed and working?

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

• Has a call been logged?

  Yes

  No

  N/A

• Supplier and reference number

• What is the Wi-Fi landing page and does it match the site's format?

Public printer

• Does the site have a public printer?

  Yes

  No

• Details of location

• Picture of Printer in Location

  Media

• Is the printer working?

  Yes

  No

• Picture of test print

  Media

• Please give as much information as possible. Issues, solution eta, call log numbers etc

Back office equipment

• Pos Server Make and Model

  Intel NUC

  Lenovo ThinkCentre

  Dell XE

• How many manager workstations are on site?

  1

  2

  3

  4

  5

• Manager workstations Make/Model?

  Select Dell 3020 mini Dell 3040 mini (HDMI only) Lenovo ThinkCentre

  • Dell 3020 mini
  • Dell 3040 mini (HDMI only)
  • Lenovo ThinkCentre

• Manager workstation locations

• Manager workstation locations

  Media

• Amount of BOH switches?

  Select Integrated 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

  • Integrated
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20

• Switch Models

  Select HP ProCurve D-Link Managed

  • HP ProCurve
  • D-Link Managed

• Do they have an AV switch?

  Yes

  No

• AV switch location

• Picture of AV switch location

  Media

• EPoS ADSL location and number

• Picture of EPoS ADSL location

  Media

• Picture of BOH kit (Comms cab or loose switches, PC, etc.)

  Media

• Are all BOH items working?

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

• Has a call been logged?

  Yes

  No

  N/A

• Supplier and reference number?

• How many BOH printers are on site?

  1

  2

  3

  4

  5

• PLEASE NOTE THAT THE BOH PRINTER MUST BE NETWORKED AND NOT CONNECTED VIA USB. PLEASE ENSURE THE CONNECTION METHOD IS NETWORK.

• Location of BOH printers

• Make/Model of BOH printers?

• Pictures of BOH printer and locations

  Media

• Back office printer working? (Please test both printing and scanning)

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

• Has a call been logged?

  Yes

  No

  N/A

• Supplier and reference number?

Music/AV System

• What Music/AV system does site have (Select all)

  Select ImageSound Screech (Walkabout) Lounge Lizzard Kaleidovision

  • ImageSound
  • Screech (Walkabout)
  • Lounge Lizzard
  • Kaleidovision

• Is the music system working and Online? To confirm call Imagesound on 01246 572997 or Kaleidovision on 01992 503773<br><br>

  Yes

  No

• What seems to be the problem? Please give as much information as possible.

• Has a call been logged?

  Yes

  No

  N/A

• Supplier and reference number?

ID Scanner

• Does the site have an ID Scanner?

  Yes

  No

• Is the ID Scanner working and online?

  Yes

  No

• Pictures of ID Scanner in Location and network patching

  Media

• Please give as much information as possible. Issues, solution eta, call log numbers etc

EPOS Till Data

• Has all EPOS till data been checked against PAR and on-site menus?

  Yes

  No

  N/A

• Please give as much information as possible. Issues, solution eta, call log numbers etc

• Is all data correct?

  Yes

  No

  N/A

Red Care Alarm

• Does the site have a Red Care Alarm line?

  Yes

  No

  N/A

• What is the number of the Red Care Alarm?

Tills

• How many tills are on site?

  Select Integrated 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

  • Integrated
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20

• Have the tills been upgraded as part of the site refurbishment?

  Yes

  No

• Have all the Transaction IDs been reset by Zonal?

  Yes

  No

• Please give details as to why this has not been completed.

• Are all tills working correctly?

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

Printers

• On which tills are there printers?

  Select Integrated 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

  • Integrated
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20

• Make and model

  Epson TM88

  Toshiba USB

  Citizen CTS651

  Zonal CBM1000

• Are these all working correctly?

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

Chip and pin

• How many PEDs are on site?

  Select Integrated 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

  • Integrated
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20

• PED locations

• Are all PEDs working correctly?

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

KMS/KP

• Is site running KMS or Kitchen Printers?

  KMS

  KP

  N/A

• How many screens in total?

  Select Integrated 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

  • Integrated
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20

• Are these all working correctly?

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

• How many Kitchen printers in total?

  Select Integrated 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

  • Integrated
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20

• Are these all working correctly?

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

Phones

• How many phones does site have?

  Select Integrated 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

  • Integrated
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20

• What technology phones are they?

  PSTN

  VoIP

• Phone locations

• Are all the phones working?

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

Wi-Fi

• How many Access Points are at site?

  Select Integrated 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

  • Integrated
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20

• Is the RTS hybrid Wi-Fi installed and working?

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

• What is the Wi-Fi landing page and does it match the site's format?

Public printer

• Does the site have a public printer?

  Yes

  No

• Is the printer working?

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

Back office equipment

• Pos Server Make and Model

  Intel NUC

  Lenovo ThinkCentre

  Dell XE

• Has the POSPC been upgraded as part of the site refurbishment?

  Yes

  No

• Has a full reconfigure been completed by Zonal?

  Yes

  No

• Please give details as to why this has not been completed.

• Has the manager documents been copied back onto the POSPC?

  Yes

  No

• Please give details as to why this has not been completed.

• Manager Workstation Make/Model

  Dell 3020

  Dell 3040

  Lenovo ThinkCentre

• Has the BOH workstation been upgraded as part of the site refurbishment?

  Yes

  No

• Has the manager's documents been copied across and are they available on the workstation?

  Yes

  No

• Please give details as to why this has not been completed.

• Are BOH items working?

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

• Back office printer working

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

Music/AV System

• What Music/AV system does site have (Select all)

  Select ImageSound Screech (Walkabout) Lounge Lizzard Kaleidovision

  • ImageSound
  • Screech (Walkabout)
  • Lounge Lizzard
  • Kaleidovision

• Is the music system working and Online?

  Yes

  No

• What seems to be the problem? Please give as much information as possible.

• Has a call been logged?

  Yes

  No

  N/A

• Supplier and reference number?

Tills

• How many tills are on site?

  Select Integrated 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

  • Integrated
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20

• Are all tills working correctly?

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

Printers

• On which tills are there printers?

  Select Integrated 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

  • Integrated
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20

• Make and model

  Epson TM88

  Toshiba USB

  Citizen CTS651

  Zonal CBM1000

• Are these all working correctly?

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

Chip and pin

• How many PEDs are on site?

  Select Integrated 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

  • Integrated
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20

• PED locations

• Are all PEDs working correctly?

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

KMS/KP

• Is site running KMS or Kitchen Printers?

  KMS

  KP

  N/A

• How many screens in total?

  Select Integrated 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

  • Integrated
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20

• Are these all working correctly?

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

• How many Kitchen printers in total?

  Select Integrated 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

  • Integrated
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20

• Are these all working correctly?

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

Phones

• How many phones does site have?

  Select Integrated 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

  • Integrated
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20

• What technology phones are they?

  PSTN

  VoIP

• Phone locations

• Are all the phones working?

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

Wi-Fi

• How many Access Points are at site?

  Select Integrated 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

  • Integrated
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20

• Is the RTS hybrid Wi-Fi installed and working?

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

• What is the Wi-Fi landing page and does it match the site's format?

Public printer

• Does the site have a public printer?

  Yes

  No

• Is the printer working?

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

Back office equipment

• Pos Server Make and Model

  Intel NUC

  Lenovo ThinkCentre

  Dell XE

• Manager Workstation Make/Model

  Dell 3020

  Dell 3040

  Lenovo ThinkCentre

• Are BOH items working?

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

• Back office printer working

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

EPOS Till Data

• Has all EPOS till data been checked against PAR and on-site menus?

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

• Is all data correct?

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

• Any Issues that requires Stonegate's attention?

  Yes

  No

• What are they?

• Have calls been logged for these?

  Yes

  No

  N/A

• Suppliers and reference numbers

• Pictures of issues (if applicable)

  Media

• For what reason did you attend site?

  Practical Completion

  Hand Over

  Dry Run

  Go Live

• Are there any items/boxes that need collecting?

  Yes

  No

• Have you checked with Celestra that collection has been arranged for handover day and informed them of the amount of boxes to be collected?

  Yes

  No

• Description of items and location of storage.

• Picture of boxes in their storage location. (With perspective)

  Media

• Engineer

  Sign

• Property Manager/Designer/Site foreman

  Sign

Functional Testing

• Log on to each till individually, open a table reflecting the till number (ie. Till 1 = Table 1) and put through a Starter, Main Course and dessert; a hot drink and a cocktail. Ensure all items go to the correct printers/screens.

• Has all functional Till tests pass?

  Yes

  No

  Manager advised all working

• Please give as much information as possible. Issues, solution eta, call log numbers etc

• Complete a Test transaction on every PED and confirm they are assigned to the correct bases.

• Has all functional PED tests pass?

  Yes

  No

  Manager advised all working

• Please give as much information as possible. Issues, solution eta, call log numbers etc

• Has the tills been upgraded?

  Yes

  No

• Please take a picture of the "7 day statement of trade" showing sales data for the dry runs. This proves that the till transaction IDs were reset successfully.

  Media

• Please summarize all New/Additional/Upgrade works that were completed at site

• Engineer

  Sign

• Site Manager

  Sign

Functional Testing

• Log on to each till individually, open a table reflecting the till number (ie. Till 1 = Table 1) and put through a Starter, Main Course and dessert; a hot drink and a cocktail. Ensure all items go to the correct printers/screens.

• Has all functional Till tests pass?

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

• Complete a Test transaction on every PED and confirm they are assigned to the correct bases.

• Has all functional PED tests pass?

  Yes

  No

• Please give as much information as possible. Issues, solution eta, call log numbers etc

• 1. Open all tables created during testing process individually and void off all items and pay off as a £0.00 (ZERO) balance.
  2. On the office Work Station Log into Aztec back office system using the User and Password of ngenengineer for both and click on the Reports Tab.
  3. From the list of reports in the main body of the screen select the "7 Day Statement of Trade" and then selected the correct date for the current week and run report.
  4. This will display a full report of the sales generated within the system for the selected period and if all test transactions are voided correctly will display a £0.00 /zero value.
  5. If this is the case a clear image of the screen information displaying the £0.00/zero sales will be required to be uploaded to iAuditor.
  6. If there are any values present on any of the testing dates these will need to be identified via the detailed transaction report and refunded.
  7. Once all outstanding amounts have been refunded and paid off , steps 2 to 5 need to be repeated and completed.

• Image of "7 day statement of trade" showing 0.00/Zero balance.

  Media

• Engineer

  Sign

• Site Manager

  Sign