Information
-
Site conducted
-
Site Name
-
BUN Number
-
Customer Reference
-
Panama Reference
-
Date and Time of Visit
-
Site Address
-
Site Contact Name / Position / Contact Number
Resolution Details
-
Details of Helpdesk Call (Fault)
-
Date of Helpdesk Call
-
Comms Cabinet Location (Include Photograph on next Section where Possible)
-
Location of DP (If relevant/known)
-
Location of Office (Floor / Approx distance to bar etc.)
-
Location of Kitchen (Floor / Approx distance from office etc.)
-
EPOS / WiFi Line Information (NB. This information should only be sought if current job involves some disruption to the comms cabinet - this should not be carried out if there is any risk to live trading at site)
-
EPOS Line Number / Serial Number (Identify if line is Primary as opposed to EPOS or add in additional info if ADSL/FTTC/FTTP/ONT)
-
WiFi Line Number / Serial Number (Identify if line is Secondary as opposed to WiFi or add in additional info if ADSL/FTTC/FTTP/ONT)
-
Engineer
-
Action Taken
-
Additional Action Required
Photographs
- Photo
-
Add media
-
Description
Sign Off
-
RTS Analyst Name (if applicable)
-
Manager Name (or main contact dealt with at site) & Signature
-
Music System Provider (If Applicable - Name Of Person Spoken to)
-
Upon Completion, send to "admin@panamacommunications.co.uk" - Include Heatmap file (if applicable) - Thank you