Information

  • Site conducted

  • Site Name

  • BUN Number

  • Customer Reference

  • Panama Reference

  • Date and Time of Visit

  • Site Address
  • Site Contact Name / Position / Contact Number

Resolution Details

  • Details of Helpdesk Call (Fault)

  • Date of Helpdesk Call

  • Comms Cabinet Location (Include Photograph on next Section where Possible)

  • Location of DP (If relevant/known)

  • Location of Office (Floor / Approx distance to bar etc.)

  • Location of Kitchen (Floor / Approx distance from office etc.)

  • EPOS / WiFi Line Information (NB. This information should only be sought if current job involves some disruption to the comms cabinet - this should not be carried out if there is any risk to live trading at site)

  • EPOS Line Number / Serial Number (Identify if line is Primary as opposed to EPOS or add in additional info if ADSL/FTTC/FTTP/ONT)

  • WiFi Line Number / Serial Number (Identify if line is Secondary as opposed to WiFi or add in additional info if ADSL/FTTC/FTTP/ONT)

  • Engineer

  • Action Taken

  • Additional Action Required

Photographs

    Photo
  • Add media

  • Description

Sign Off

  • RTS Analyst Name (if applicable)

  • Manager Name (or main contact dealt with at site) & Signature

  • Music System Provider (If Applicable - Name Of Person Spoken to)

  • Upon Completion, send to "admin@panamacommunications.co.uk" - Include Heatmap file (if applicable) - Thank you

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.