Store Optimization Check - Leaders

• Store

• Date

  Date

• Leader Completing.

Windows, Entrance and General Floor

• Windows implemented as per VM instruction and clean?

  Yes

  No

  N/A

• Mannequins in outfits as per VM guidelines and priced correctly?

  Yes

  No

  N/A

• Is all front signage clean and in working order (lightboxes)?

  Yes

  No

  N/A

• Door greeter in place just inside the front door?

  Yes

  No

  N/A

• Front Table and secondary tables as per VM comms? Replenished, neat, and clean?

  Yes

  No

  N/A

• Are all Lights Working in the windows and the store and are lights focused correctly?

  Yes

  No

  N/A

Sales floor

• Floor coverage (team members visible to give world-class service and curb losses)?

  Yes

  No

  N/A

• Odd Management (Is there designated last of the best seller sections created with the relevant signage in CUM and is the other brands managing odds proactively?

  Yes

  No

  N/A

• Check a sample of 20 items that have been moved to the sale section - Are they priced correctly with reduced pricing, displaying the correct price and only showing the was and now price? Indicate the number of items meeting the above criteria with the slider response and attach pics of every item using the draw function to mark which ones were correct and which ones were not.

• Check that all current promotions in the store have been actioned as per HO COMMS (stock grouped in one area and signage visible to customers) on the sales floor. (Attach pics of all promotions running and indicate in the notes which ones were picked up as not actioned).

  Yes

  No

  N/A

• Check a sample of 10 items from the stockroom, attach pics of every item checked, and indicate if they are merchandised on the sales floor. Indicate the number of items found from the stockroom on the sales floor with the slider response and attach pics of every item using the draw function to mark which ones were found and which ones were not.

• Are all items security tagged as per VM policy? (Check 20 items per day)?

  Yes

  No

  N/A

• Are fixtures and furniture aligned? (Running in lines as to make customer movement easy)

  Yes

  No

  N/A

• Are there samples of relevant equipment/perfume/diffusers displayed so customers can interact with products.

  Yes

  No

  N/A

• Displays done as per VM ignite and are all silent salesman and relevant signage in use on the sales floor?

  Yes

  No

  N/A

• All stock is size curved, colour blocked, and rails not over or under-filled (VM ignite guidelines)

  Yes

  No

  N/A

• General flat packing standards with size indicators, no prestic on shelves.

  Yes

  No

  N/A

• Surfaces clean and dust free (Check a sample of 10).

  Yes

  No

  N/A

• All fixtures are full as per the hanger totals/ tagging discipline VM ignite

  Yes

  No

  N/A

• Shoes sizes Mens 8 - 9; Ladies 5 - 6 on the floor

  Yes

  No

  N/A

• Is the layouts in the apparel/equipment/accessories and footwear departments correct?

  Yes

  No

  N/A

• Is pricing done on relevant departments (Shoes, Backpacks, Sleeping bags, etc)?

  Yes

  No

  N/A

Stock Room

• Is the stockroom clean, neat, and tidy and is all apparel neatly flat-packed, size stickered and floor ready?

  Yes

  No

  N/A

• Shoe's size curved and within brand and color (Top to bottom, Left to right)?

  Yes

  No

  N/A

• Kitchen, Microwave, staff lockers clean? Lockers assigned with Locks?

  Yes

  No

  N/A

• Layaways Neat, Clearly Marked and not expired

  Yes

  No

  N/A

• IBTs Cleared Daily?

  Yes

  No

  N/A

• Filing organized and no paperwork is left laying around?

  Yes

  No

  N/A

• Security Cage Locked and Packed as per Hazard Count Check and access register in place and up to date? (CUM)

  Yes

  No

  N/A

• Are all elements (Hangers/ Fixtures/ Marketing etc) stored in separate designated areas?

  Yes

  No

  N/A

Snake Queue/POS

• POS area is clean and uncluttered?

  Yes

  No

  N/A

• Relevant stock displayed on the POS unit (Promoting add-on selling)?

  Yes

  No

  N/A

• Purple UV light on and working?

  Yes

  No

  N/A

• All expired stock get checked daily (CUM)?

  Yes

  No

  N/A

• Snake queue is fully stocked and as per HO Comms layout? (CUM)

  Yes

  No

  N/A

• Back Wall of the POS is fully stock and neat?

  Yes

  No

  N/A

Fittingrooms

• Check fitting rooms - uncluttered, clean, and have nothing hidden behind the mirrors.

  Yes

  No

  N/A

• Check fitting rooms - are the bells working (Cape Specific)?

  Yes

  No

  N/A

• Fitting rooms - are the doors latched? Does a team member count the number of items taken into the fitting room

  Yes

  No

  N/A

Team

• Does every team member have a name badge and are they wearing the correct uniform?

  Yes

  No

  N/A

• Has every team member been assigned to a department?

  Yes

  No

  N/A

• Is all team members knowledgeable on the Company Strategy, Vision Statement, and all current promotions in the store

  Yes

  No

  N/A