Title Page
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Service Provider Name
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Conducted on
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Prepared by
Annual Documents
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InfoSec Annual Review - Provide your infosec framework (Please email or add in platform)
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InfoSec Annual Testing - Provide your latest specialist external testing of infosec (Latest Pen Test, SOC2 or ISO27001 Certification - Please email or add in platform)
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BCP Testing - Provide recent report regime for BCP (Please email or add in platform)
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Business Impact Assessment (BIA) of critical business processes and critical systems - Please provide your latest BIA
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DR Testing - Provide DR Report- full documented scope, success criteria and outcomes (Please email or add in platform)
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Data Protection Policy - Provide you latest data protection policy
Outsourcing
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Have you onboarded any outsource services in the last period (12 months)?
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Please details of the services being outsourced
Information Security
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Have you maintained an information security framework and complied with the relevant legislation?
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Has your Information Security Controls Framework been reviewed in the last 12 months?
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Have you become aware of a material weakness in any of your information security controls in the last year?
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Please provide further details (material weakness information)
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Have you complied with your Information Security Controls testing program?
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If you became aware of a critical cyber security incident in the last period, have you complied with all legislative obligations?
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Please provide further information about the nature of the incident
Business Resilience
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Have you completed a Business Impact Assessment (BIA) of critical business processes and critical systems in the past 12 months?
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Do you have a Business Continuity Plan (BCP) for each of the critical business processes determined in your BIA which includes a recovery strategy/plan?
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Do you have an IT Service Continuity Management (ITSCM) Plan with recovery time and recovery point objectives to align with the BIA?
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As part of your ITSCM plan, do you have a Disaster Recovery Plan (DRP) for each of the critical systems determined in your BIA?
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Have all core operating systems used in providing services to us, been continuously available during core business hours during the last 12 months?
Fraud and Corruption
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Have you reported any suspected or actual misconduct that did or could impact the service you provide us in the last 12 months?
Privacy
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Have you taken all reasonable steps in the last 12 months to comply with all applicable privacy legislation?
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Have there been any new processes/projects or changes to current processes that impact the handling and/or processing of personal information related to services you intend to provide SCC?
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Please provide further information
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Who is your designated privacy officer?
Data
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Will our data be stored in NZ, Australia or India?
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Will our data be accessed by Grappler from NZ, Australia and/or India?
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Will any personal data be stored or processed in any country other than NZ, Australia or India?
Modern Slavery
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Do you have policies and processes in place to assist with the identification and eradication of modern slavery in your supply chain network?
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Have you taken all reasonable steps in the last 12 months to comply with all applicable modern slavery legislation?
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Do you work or operate within a sector or country that has a heightened risk for modern slavery?
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Please provide further information
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Does your company employ migrant workers or other workers who may be vulnerbale to exploitation ?
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Please provide further information