TASCO Retail Operations Key Controls Check List Copy

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Personnel

1. ADMIN

• 1.01 Is the retail Procedure Manual on site & readily accessible to all staff within the POS area?

  Yes

  No

  N/A

• 1.02 Have closing & opening procedures been placed in the retail procedures manual & up to date?

  Yes

  No

  N/A

• 1.03 Is the diary being checked (& initialled) by the manager daily?

  Yes

  No

  N/A

• 1.04 Is the visitors log being used?

  Yes

  No

  N/A

• 1.05 Is there a POS manual within the POS area?

  Yes

  No

  N/A

• 1.06 Is the Retail Checklist completely up to date?

  Yes

  No

  N/A

• 1.07 Is the water testing register in the retail checklist folder, & being completed?

  Yes

  No

  N/A

• 1.08 Is the toilet cleaning roster displayed in all toilets, being followed and signed on completion?

  Yes

  No

  N/A

• Is the service register up to date?

  Yes

  No

  N/A

• Is the Diesel Bowser & forecourt cleaning register being completed?

  Yes

  No

  N/A

• Are all bulk fuel variances greater than 300 Lts per day followed up on & appropriate action taken?

  Yes

  No

  N/A

2. SH&E

• 2.01 Are the fuel delivery dockets kept on site, correctly labelled & do all staff know where they are kept?

  Yes

  No

  N/A

• 2.02 Are the Team leaders & 2IC's aware of how to switch the bowsers from "Self Service" to "Stand Alone"? is there a written procedure on site?

  Yes

  No

  N/A

• 2.03 Have all sales rep's & contractors who have been unescorted & worked on site been inducted into the site? Is the register being filled out?

  Yes

  No

  N/A

• 2.04 Are all security camera's working?

  Yes

  No

  N/A

• 2.05 Is the site free of any used fuel cans?

  Yes

  No

  N/A

• 2.06 3.01aIs all PPE equipment available on site: safety torch, vests, gloves, witches hats & cones?

  Yes

  No

  N/A

3. Stock

• 3.01 Is there any out of date stock on display in the showroom?

  Yes

  No

  N/A

• 3.01a Is out of date stock kept separate to current stock and clearly marked?

  Yes

  No

  N/A

• 3.02 Are all current promotions on display & well stocked?

  Yes

  No

  N/A

• 3.03 Are storerooms neat & tidy, is stock being rotated?

  Yes

  No

  N/A

• 3.04 Are the cool-room floors, (in particular under the milk shelves) clean?

  Yes

  No

  N/A

• 3.05 Is all takeaway food dated & does the food in the pie oven have a time when it was put in?

  Yes

  No

  N/A

• 3.06 Are Bain Marie build up sheets being used? (filled in when food is added or removed from Bain Marie)

  Yes

  No

  N/A

• 3.07 Are delivery drivers permitted to unpack deliveries outside of the stock neutral area and stock shelves?

  Yes

  No

  N/A

4. Cash/Daily Work

• 4.01 Are original invoices filed in archive boxes? (for sites with scanners only) and boxes labelled correctly?

  Yes

  No

  N/A

• 4.02 Is there a new shift opened for each change of shift?

  Yes

  No

  N/A

• 4.03 Does the site have a lockable back office & is all cash counted in this locked area?

  Yes

  No

  N/A

• 4.04 Are all cash drops only accessible to the team leader or nominated assistant/s?

  Yes

  No

  N/A

• 4.05 Is all cash kept in either the cash registrar draw or safe?

  Yes

  No

  N/A

• 4.06 Are till drawer limits being adhered to (no more than $80 worth of coins, $370 worth of notes, no $100 notes & no more than 3 x $50 notes)?

  Yes

  No

  N/A

• 4.06a Is the cash draw being used as per procedure?

  Yes

  No

  N/A

• 4.06c Are all keys being removed from safe doors?

  Yes

  No

  N/A

• 4.07 Are the last drops for shifts & amounts dropped during shifts under the drawer limits?

  Yes

  No

  N/A

• 4.08 Does the petty cash and all relevant receipts balance?

  Yes

  No

  N/A

• 4.09 Does the change bag and safe balance?

  Yes

  No

  N/A

5. Counts

• Count Cigarettes

  Select Cigarettes balance Cigarettes within $10 Cigarettes outside of tollerence

  • Cigarettes balance
  • Cigarettes within $10
  • Cigarettes outside of tollerence

• Count Lubes

  Select Lubes within $50 Lubes outsite $50 variance

  • Lubes within $50
  • Lubes outsite $50 variance

• Count "Other" category

  Select count within $50 Count outside $50

  • count within $50
  • Count outside $50