Information
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Site conducted
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Store Manager
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Area Manager
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Conducted on
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Risk Auditor
General Comments
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Comments on visit
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Any other discussion point
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Risk Visit Grade: RED = 11 Action points and over, AMBER = 6-10 Action Points & GREEN = 0-5 Action Points
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Will the store require a full audit later in the year
Key Performance Indicators
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Current Till Errors YTD
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Current Price Overrides YTD
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Current Refund %
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Most recent Stocktake
Health & Safety
Office
Risk Booklet
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Is the risk booklet being filled out correctly, accurately, and with no dates missing? (Check last 12 weeks)
Health and Safety Paperwork
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Are demo risk assessments up to date and filed in compliance folder?
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Does the store have a Delivery Risk Assessment printed and signed by all employees that will complete delivery? (Document should be stored in Compliance folder)
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Has a Legionella Risk Assessment been completed and sent to property@
General Safety
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Are all fire alarm call points and extinguishers accessible with correct signage?
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Are all fire doors correctly labeled and evacuation routes signed with correct signage, does everything match up to the Fire Risk Assessment?
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At the time of inspection were all fire doors kept closed?
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Are there any other noticeable safety issues across the store?
Staffroom
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Is the staffroom clean & tidy? (check inside fridge & microwave).
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Are the store displaying the H&S law poster and Policy & insurance poster?
Washroom & Toilets
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Is the WC clean & tidy, with soap available and facility to dry hands?
Back Of House
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Is the lighting in the warehouse in a safe working condition and clear of stock?
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Are the procedures for storing/disposal of waste adequate?
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Are pallets stored safely in the stockroom/loading areas?
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Are all traffic routes in the stockroom in an adequate condition & clear of obstructions and stock stored within the shelving areas?
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Is all warehouse racking structurally sound?
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Is stock stored a clear 50cms below sprinkler heads on a level plane?
Shop Floor
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Is the structure of compartment walls, floors & ceiling in good condition?
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Are top shelves and bulk stacks in a safe condition?
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Are all sidecaps/ FSDU's/ Sneeze guards safe and secured where required?
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Are all doors used for escape purposes unobstructed & available for use?
Emergency Folder
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Does the store have their emergency folder set up with the correct information, Fire Risk Assessment and not breaching GDPR?
Security
Office
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Was the office locked during the visit?
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Is the keyholder list up to date with all keyholders completed DMSO?
CCTV
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Is the CCTV connected up to the network, set to 30 days recording & set to motion?
Chameleon and Safe
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Is the safe clear of left credit cards?
Back of house
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Are all personal belongings locked away in lockers and not left unattended in office or staff room?
Shrinkage Action Plan
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Has the store displayed their A3 copy of the Shrinkage Action Plan in an area accessible to all staff?
Tagging
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Are the EAS gates working? Check with store hard tag.
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Are all deactivators working? Check with store hard tag.
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Is tagging sufficient in the store (check 4 products against current guidelines)?
Shopfloor Security
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If radios are in use, has personal radio training been given to relevant personal (Get duty manager to complete a radio check)?
Cash Check
Safe Count
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Safe
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Safe Expected
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Safe Actual
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Is there any variance between what Chameleon expects and the actual safe figure?
Cash Management
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Has the store had any cash losses or gains of over £6.00 cash in previous 4 weeks?
Office
Chameleon, Safe and Banking
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Are the cash control sheet and the banking book being filled out, as per current guidelines?
Weekly Paperwork
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Has the store printed their returns report weekly with receipts attached, Weekly Cash Statement and is the store, storing correctly?
Documents to be Updated
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Legionella Water Risk Assessment (2 years)
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Delivery Risk Assessment (2 years)
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Fire Risk Assessment (2 years)
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Facilities Audit (once only)