TMT Chicago Spot Check

• Site conducted

  Select

• Customer name

• Sales order #

• Location
  Address

• Load

• Unload

• Conducted on

  Date

• Prepared by

• Personnel

Team & Uniform

• **Driver #1 (Lead)**

  Media

• Name

• Are they in uniform?

  Yes

  No

  N/A

• How is the drivers attitude?

  1 (Unacceptable)

  2 (Poor)

  3 (Decent)

  4 (Great)

• **Mover #1**

  Media

• Name

• Are they in uniform?

  Yes

  No

  N/A

• How is the movers attitude?

  1 (Unacceptable)

  2 (Poor)

  3 (Decent)

  4 (Great)

• **Mover #2**

  Media

• Name

• Are they in uniform?

  Yes

  No

  N/A

• How is the movers attitude?

  1 (Unacceptable)

  2 (Poor)

  3 (Decent)

  4 (Great)

Communication

• How's the team communication with logistics?

  1 (Unacceptable)

  2 (Poor)

  3 (Decent)

  4 (Great)

• How is the teams communications with each other?

  1 (Unacceptable)

  2 (Poor)

  3 (Decent)

  4 (Great)

Safety & Security

• Is the emergency brake engaged and cab clean?

  Cab clean/ E-Brake up

  Cab clean/ E-Brake down

  Cab dirty/ E-brake up

  Cab dirty/ E-brake down

• Are safety cones being used?

  Yes

  No

  N/A

• Are the doors to the truck locked?

  Yes

  No

  N/A

• Is the ramp placed securely?

  Yes

  No

  N/A

• How is the truck packed?

  1 (Unacceptable)

  2 (Poor)

  3 (Decent)

  4 (Great)

• Is the door jam being used?

  Yes

  No

  N/A

• Are glass items being wrapped properly?

  Yes

  No

  N/A

• Is there anything in between the boxes on the truck?

  Yes

  No

  N/A

• Is floor (carpet/hardwood) protection being used?

  Yes

  No

  N/A

• How well is the teams path clear of obstacles?

  1 (Unacceptable)

  2 (Poor)

  3 (Decent)

  4 (Great)

• Are the customers items being pad wrapped?

  Yes

  No

  N/A

• Load: are items being wrapped before being taken through main point of entry?

  Yes

  No

  N/A

• Unload: are the pads being folded as items are being unwrapped?

  Yes

  No

  N/A

Paperwork

• Bill of Lading

  Media

• Did the customer receive an introduction card?

  Yes

  No

  N/A

• Is the movers liability filled out correctly?

  Yes

  No

  N/A

• Is the credit card authorization filled out correctly? Imprint?

  Yes

  No

  N/A

• Is the arrival time filled out for all movers?

  Yes

  No

  N/A

• Has a release of liability been filled out?

  Yes

  No

  N/A

• Has the crew had any damages?

  Yes

  No

  N/A

• If so, has a damage report been filled out?

  Yes

  No

  N/A

Customer

• Is the customer present and happy?

  Yes

  No

  N/A

• Comments: