Spot Check-TMT Chicago #2

• Conducted on

  Date

• Job number

• Customer name

• Location
  Address

• Prepared by

• Personnel

Team & Uniform

• Driver #1

  Media

• Is Driver #1 in uniform?

  Yes

  No

  N/A

• Driver #2

  Media

• Is Driver #2 in uniform?

  Yes

  No

  N/A

• Mover #1

  Media

• Is Mover #1 in uniform?

  Yes

  No

  N/A

• Mover #2

  Media

• Is Mover #2 in uniform?

  Yes

  No

  N/A

• Mover #3

  Media

• Is Mover #3 in uniform?

  Yes

  No

  N/A

• Mover #4

  Media

• Is Mover #4 in uniform?

  Yes

  No

  N/A

Communication

• How is the teams communication with logistics?

  Very good

  Acceptable

  Needs improvement

• How is the teams communication with each other?

  Very good

  Acceptable

  Needs improvement

• How is the teams communication with the customer?

  Very good

  Acceptable

  Needs improvement

• Did the team attempt to call the customer prior to arrival?

  Yes

  No

  N/A

Safety & Security

• Is the emergency brake engaged?

  Yes

  No

  N/A

• Are cones put out?

  Yes

  No

• Are the doors to the truck locked?

  Yes

  No

• Is the ramp placed securely?

  Yes

  No

• How is the truck packed?

  Very good

  Acceptable

  Needs improvement

• Is the door jamb pad up?

  Yes

  No

  N/A

• Is glass properly packaged?

  Very good

  Acceptable

  Needs improvement

• Is hardwood protection being used?

  Yes

  No

  N/A

• Is the teams path clear of obstacles?

  Very good

  Acceptable

  Needs improvement

• Are the customers items being pad wrapped?

  Yes

  No

  N/A

Paperwork

• Did the customer receive an introduction card?

  Yes

  No

  N/A

• Is the Bill of Lading filled out correctly?

  Yes

  No

• Has a Release of Liability been filled out?

  Yes

  No

• Is a Revision of Estimate needed?

  yes

  no

• Has the team had any damages?

  yes

  no

• If so, has the team filled out a Damage Report?

  Yes

  No

  N/A

Customer

• Is the customer present?

  yes

  no

• Is the customer happy?

  Yes

  No

  N/A

• Would the customer use us again based on today's experience?

  Yes

  No

  N/A

• Comments