Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Bathroom

  • Lighting - operational/cleanliness/dust free

  • Ceiling vent- operational/cleanliness/dust free

  • Floor- cleanliness/condition<br>

  • Toilet (inside& out) - cleanliness/condition

  • Bathtub - cleanliness/condition

  • Bathtub chrome (shower head & shower bar) - shining and particle free/condition

  • Shower walls -cleanliness & streak free

  • Shower curtain - cleanliness

  • Terry - cleanliness, quantity, & placement

  • Towel rack - green card placement, sturdiness, and dust free

  • Toilet paper - presentation

  • Door - cleanliness/condition

  • Waste basket - clean with liner

Closet and Vanity Area

  • Hangers - 6 (regular/4 clips)/presentation

  • Valet bag and ticket - cleanliness & placement

  • Iron and board - placement/cleanliness (no water in iron) (board has all caps)

  • Mirror doors - operational/cleanliness (streak free)/condition

  • Vanity lighting - operational/cleanliness/dust free

  • Vanity counter - cleanliness/condition

  • Mirror - cleanliness/streak & dust free

  • Sink basin and fixtures - cleanliness/condition

  • Walls and ceiling - cleanliness/condition

  • Amenity & presentation tray - quantity/placement/cleanliness

  • Soap dish - cleanliness/condition/placement

  • Terry - cleanliness/quantity/placement

  • Kleenex box - placement <br>

  • Hairdresser - clean and hair free

  • Cabinets and drawers - cleanliness/condition

Bedroom area

  • Walls/ceiling - cleanliness/paint/dust

  • Clock - cleanliness/correct time

  • Telephone - cleanliness/placement/operational

  • Bible & Book of Mormon - cleanliness/ placement

  • Phone jacks - plate clean

  • Bed top sheet - cleanliness/wrinkle free

  • Pillows - 2 feather 3 foam wrinkle free

  • Lighting - operational/cleanliness/dust free/shade placement

  • Drapes - cleanliness

  • High dust (picture frames) - no dust present

  • TV & remote - operational/cleanliness

  • Window ledge - cleanliness/dust free

  • Windows - latched/cleanliness/operational

  • HVAC unit - operational/vent cleanliness

  • Night stands - cleanliness inside outside behind and under

Living room area

  • Upholstery chair/sofa- cleanliness/stain free

  • TV and remote - operational/cleanliness

  • Drapes - cleanliness/operational/placement

  • Lighting - operational/cleanliness/shades

  • High dust - no high dust present

  • Window ledge - cleanliness/dust free

  • Channel guide - placement/cleanliness

  • Walls ceiling - cleanliness/paint/dust

  • Sofa end - cleanliness/condition <br><br>

Desk/entry area

  • Inside entry door/frame/threshold - cleanliness/operational/condition

  • Desk - condition/cleanliness <br>

  • Lighting - operational/cleanliness

  • Telephone - cleanliness/operational/placement

  • Internet card - placement/cleanliness

  • Notepad w/pen - placement/cleanliness

  • Environmental card - placement/cleanliness

  • No service sign - placement/cleanliness

  • HVAC setting - correct temperature

  • Entry closet - linen bag present cleanliness/condition

Kitchen Area

  • Walls/ceiling/floor - cleanliness/paint/dust

  • Carpet is clean and in good condition

  • Lighting - operational/dust free

  • Cabinets and drawers inside and out - cleanliness

  • Refrigerator inside and out - operational/cleanliness

  • Stove/oven - condition cleanliness inside and out

  • Dishwasher - condition/cleanliness/operational

  • Hood/hood light - condition/cleanliness/operational

  • Coffee maker - condition/cleanliness/placement

  • Microwave inside and out - cleanliness/condition/time

  • Toaster - cleanliness/condition

  • Pots pans and lids - cleanliness/condition/placement

  • Flatware - quantity/condition/cleanliness/placement

  • Misc utensils (wine opener, can punch, peeler, can opener, measuring spoons) - cleanliness/condition/placement

  • Misc spoons (ladle, spatula, slotted spoon, basting spoon, 2 tine fork)

  • Cutting board - cleanliness/placement

  • Dish towel and wash cloth - cleanliness/condition

  • Pot scrubber - cleanliness/placement

  • Dish detergent

  • Drain stopper - cleanliness/placement

  • Drinking glasses - quantity/placement/cleanliness

  • Wine glasses - cleanliness/placement/quantity

  • Coffee mugs - cleanliness/condition/placement

  • Waste basket - cleanliness/placement <br>

  • Salt and pepper shaker - 6 of each/presentation

  • Social calendar - cleanliness/placement

  • First night kit - stocked to standard

  • Paper towel - condition/cleanliness

Critical success factors

  • Odor - fresh neutral smell

  • Carpet - completely clean

  • Everything in working order - mark no only if work ticket not written

  • Evidence of a previous guest - mark no only if there is evidence is found

  • Project of the day completed - mark no if project of the is not completed

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