INTRO

  • Reason for visit?

**IMPORTANT** Contact Details

  • Regional Manager

  • General/Site Manager

  • General/Site Manager's email address:

  • Did you speak to the General/Site Manager?

  • Store Manager

  • Contact telephone number:

  • Store Manager's email address:

  • Did you speak to the Store manager?

  • Is there a member of staff designated to the TOTR display?

  • Designated staff member's name:

  • Does the relevant member of staff and/or manager receive our emails?

Display

  • The following images show the TOTR products in store

  • *Please scroll to end of document for larger images

  • Does the display have TOTR header boards?

  • Picture of headboards

  • Does display have TOTR Out of Stock cards?

  • Please put them on

  • Does the store require any other shop fittings?

  • What do they need?

Admin

  • Does store use the TOTR order form?

  • Why don't they use the TOTR Order Form?

  • Have you checked manual is in place?

  • Does the manual contain up-to-date Brochure, Order Form and Price Guide?

Products and Ordering

  • How often is the TOTR display checked to see what needs re-ordering?

  • Are all products in stock?

  • Would the store like to place an order now?

  • Type order below. Remember to copy this and then send to sales@top-of-the-range.co.uk

  • Why not?

  • Are all products in good and saleable condition?

  • What has been agreed regarding the faulty/damaged stock?

  • Were any new products shown?

  • What new product(s) were shown?

Store Manager Feedback

  • Positive Feedback

  • Negative Feedback

Follow Up Action

  • TOTR to Action

  • Store to Action

  • NOTES

  • Signature

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