Title Page

  • Visited by

  • Conducted on

  • Customer

  • Store location

INTRO

  • Reason for visit?

**IMPORTANT** Contact Details

  • Regional Manager:

  • General/Site Manager:

  • General/Site Manager's email address:

  • Did you speak to the General/Site Manager?

  • Store Manager

  • Contact telephone number:

  • Store Manager's email address:

  • Did you speak to the Store manager?

Shop Details

  • What sector is the store in?

  • What is the main role (i.e. RAF Regt etc)?

  • What is the main role (i.e. Royal Marines, Royal Navy, Training etc)?

  • What is the main role (i.e. Royal Engineer, Royal Signals, Training, Para, Armed etc?)

  • What is the footfall? (i.e. How many people are on camp at the highest peak)

Display

  • Is there a member of staff designated to the TOTR display?

  • Designated staff member's name:

  • Does the relevant member of staff and/or manager receive our emails?

  • The following images show the TOTR products in store

  • *Please scroll to end of document for larger images

  • Does the display have TOTR header boards?

  • Does display have TOTR Out of Stock cards?

  • Does the shop have all the required shop fittings?

  • What have you organised for the store to rectify this?

Admin

  • Does store use the TOTR order form?

  • Why don't they use the TOTR Order Form?

  • If they have an order form, what do they think to the order form? Is it easy to use or what would they change about it?

  • Have you checked manual is in place?

  • Does the manaul contain? (Tick the ones that apply)

  • Order Form?

  • Price Guide

  • Brochure

Products and Ordering

  • How often is the TOTR display checked to see what needs re-ordering?

  • Are all products in stock?

  • Would the store like to place an order now?

  • Type order below. Remember to copy this and then send to sales@top-of-the-range.co.uk

  • Why not?

  • Are all products in good and saleable condition?

  • What has been agreed regarding the faulty/damaged stock?

  • Were any new products shown?

  • What new product(s) were shown?

Store Manager Feedback

  • Positive Feedback

  • Negative Feedback

Follow Up Action

  • TOTR to Action

  • Store to Action

  • NOTES

  • Signature

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.