Title Page
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Site Name
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Location
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Conducted On
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Serviced By
- Jonathan Campbell
- Jo Nicolson
- Ben Glews
- Declan Melia
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Site Contact
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Please ensure a case for this issue is opened before proceeding. There should a case for every system you are there to service.
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Sales Force Case Numbers
Service
- Location - Per Unit
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Unit Location (i.e. Ward 1)
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Photo(s) Of Unit (Pre-Service)
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Unit Type (i.e. F-Series SPS / Medlogic)
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No Of Frames
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Issue(s) - Please report if multiple issues are found
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Root Cause(s) Of The Issue (If Known)
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Action(s) Taken / Required
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Photo(s) Of Unit (Post-Service)
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Parts Used & Quantities (Inc. Part Numbers If Possible)
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System Age
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Have You Advised The Customer Of The Service Resolution Or Next Actions Required
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Any additional Information
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Customer Name
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Thank you for your support. A copy of this report will be emailed to the contact email addresses in the fields above following an internal review. Please raise any additional faults with the TouchPoint Medical customer service team.
