Title Page
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Airline
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Pier conducted
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Gate number
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Conducted on
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Destination (IATA)
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Prepared by
Inspectionlist Quality & Safety Gate
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Gate employees are on time at the gate, according to the checklist in ViCom
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The gate agents brought the correct boarding essentials to the gate. (HV: pin, Limited Release, Cabin Guaranteed, Notice of Violation). (Other airlines: gate tas)
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The gate infrastructure is checked and correct
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Applicable sizer is placed in front of the gate banklining
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Priocom is present, charged and switched on
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The correct flight is selected in the DCS and the correct information is displayed on the flight information screen
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Gate employees split the gate tasks and communicate well
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The pre-que is started on time, according to the checklist in ViCom
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Gate employees make sure all passengers are in the correct queue, by checking the boardingcard on date, destination and (Non-)Priority or zones
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Applicable handbaggage labels are prepared for the gate (HV only)
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Gate employee checks whether the handbaggage complies with the rules of the applicable airline
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PRM and priority are filtered and assisted to the service lane
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Handbaggage is labeld when necessary
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When handbaggage is tagged to go into the hold. The gate employee asks the dangerous goods questions
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Gate employee checks the passports / ID's and marks the boardingcards of the passengers
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In case of a visa check, Timatic is used correctly by the gate agent
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PRM passengers are boarded first
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The gate agent makes the correct boarding announcements (either via Aviafox or manually)
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One gate employee starts pre-boarding (on time) the passengers until the pre-board area is full
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The gate employee opens the gate when the crew initiates
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The gate employee knows how to act correctly in case of a boarding alarm
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Passengers that are not checked during the pre-Q, are checked on their boardingpass, passport and handbaggage before boarding
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If in case of a boarding error and a check needs to be done on the computer, the boarding lines are closed
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When boarding on name, sequence number or seat number the employee double checks if the correct passenger is boarded
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In case of missing pax with baggage, the bagtags are entered in Vicom
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In case of a missing pax check, the boarding area is closed off for passengers
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The flight finals are filled out in ViCom before checking the pax on board
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The flight is closed/finalized in the DCS
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All systems are shut down and the flight display screens are turned off