AUDIT AREA - GBS Applicable Internal Lighting

  • Has the contract standard been met for the following:

    Ensure that any of the following failures at sporting fields or Premium or Comprehensive Assets are Rectified within 48 hours after receiving a Service Request for internal light failure:

    Was this work completed and restored to working order within a maximum of 2 Business Days from the date of a request being issued?

  • Work Completion Delay:

    Was there a delay in completion the requested works? If so, was an EOT applied for and granted by the UON?

AUDIT AREA - GBS Applicable External Lighting

  • Has the contract standard been met for the following:

    Ensure that any of the following failures at sporting fields or Premium or Comprehensive Assets are Rectified within 48 hours after receiving a Service Request for external light failure.

    Was this work completed and restored to working order within a maximum of 2 Business Days from the date of a request being issued?

  • Work Completion Delay:

    Was there a delay in completion the requested works? If so, was an EOT applied for and granted by the UON?

AUDIT AREA - GBS Applicable Windows and Doors

  • Has the contract standard been met for the following:

    Ensure that any of the following failures at sporting fields or Premium or Comprehensive Assets are Rectified within 48 hours after receiving a Service Request for windows and doors (including locks) operate freely and are eased, adjusted and maintained accordingly.

    Was this work completed and restored to working order within a maximum of 2 Business Days from the date of a request being issued?

  • Work Completion Delay:

    Was there a delay in completion the requested works? If so, was an EOT applied for and granted by the UON?

AUDIT AREA - Toilet and urinal cistern leaks or malfunctions

  • Has the contract standard been met for the following:

    Ensure that any of the following failures at sporting fields or Premium or Comprehensive Assets are Rectified within 48 hours after receiving a Service Request for toilet and urinal cistern leaks or malfunctions;

    Was this work completed and restored to working order within a maximum of 2 Business Days from the date of a request being issued?

  • Work Completion Delay:

    Was there a delay in completion the requested works? If so, was an EOT applied for and granted by the UON?

AUDIT AREA - Roof or other water leakage

  • Has the contract standard been met for the following:

    Ensure that any of the following failures at sporting fields or Premium or Comprehensive Assets are Rectified within 48 hours after receiving a Service Request for roof or other water leakage.

    Was this work completed and restored to working order within a maximum of 2 Business Days from the date of a request being issued:

  • Work Completion Delay:

    Was there a delay in completion the requested works? If so, was an EOT applied for and granted by the UON?

  • Associated water damage:

    Was there any associated water damage to the internal fabric or fitting of the building? If so, has this damage been rectified?

AUDIT AREA - Work Order Management

  • Has evidence been attached to the Work Order in Maximo as proof of completion?

  • Followup Works:

    Has all Followup works identified in attached service dockets had corrective work orders generated? If so have these corrective work orders been actioned?

  • Has the relevant contract rate of effort been applied to the work order in Maximo?

Additional Comments

  • Other comments

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