Vending Audit

• Customer Name

• Customer Account Number

• Location
  Address

• Conducted on

  Date

• Prepared by

  Gerry Norris

• What type of machines are onsite? (Select all that apply)

  Select Fast 5000 Fast 3000 Fast 10,000 Fast 2000ct Fast 4000ct Stand Alone Controller

  • Fast 5000
  • Fast 3000
  • Fast 10,000
  • Fast 2000ct
  • Fast 4000ct
  • Stand Alone Controller

• Are there lockers attached?

  Yes

  No

  N/A

• What lockers are on site? (Select all that apply)

  Select 3 Door 12 Door 18 Door 27 Door 30 Door 36 Door

  • 3 Door
  • 12 Door
  • 18 Door
  • 27 Door
  • 30 Door
  • 36 Door

• Cleanliness of Machine?

  UNACCEPTABLE: Missing more than 5 labels. Missing parts. Machine missing decals. Glass dirty

  POOR: Handwritten labels or 1-4 missing labels. No missing parts. Outside dirty and glass dirty.

  FAIR: No missing labels. No missing parts. Inside clean. Outside dirty and glass dirty. Decals intact.

  ACCEPTABLE: No missing labels. All labels clean and legible. No missing parts. Inside clean.

  IDEAL: No missing labels. All labels clean and legible. Inside clean, no missing parts or labels.

• Is there any physical damage to the machine?

  Yes

  No

• What percent of coils are properly utilized?

  Less than 25%

  26% - 50%

  51% - 75%

  More than 75%

• Is the device missing any machine accessories? (i.e. motor covers, etc.)

  Yes

  No

• Are all labels printed & clearly legible?

  No

  Yes

• Are there products or machine accessories underneath the machine?

  Yes

  No

• Are the locker doors operational?

  No

  Yes

• Is the machine level?

  No

  Yes

• Is the lighting working?

  No

  Yes

• Does the machine have an 866 tech support sticker?

  No

  Yes

• Is the machine connected to a network?

  No

  Yes

• How is the machine connected to a network?

  Air Card

  Network Cable

  Wireless Bridge

• Does this machine need to be optimized?

  Yes

  No

• Insert Picture of Machine

  Media

General Information

• Contact:

Name & Position Held

• When was vending installed?

• Select date

  Date

• Average Dollars for the entire account monthly?

• Average Dollars per Device?

Customer Questions

• Do you and Fastenal have a set schedule for visits?

  Yes

  No

  N/A

• Have you been presented with cost savings concerning this program from your Fastenal Representative?

  Yes

  No

  N/A

• How would you grade the service levels of your vending program?

• What savings or benefits has this program brought to your company?

• What are your general or overall thoughts on this program today?

• How familiar are you with the vending website software?

• Do you receive push reports currently for items that are vended?

  Yes

  No

  N/A

• Would you like me to show you how to set these reports up so that you can start getting them?

  Yes

  No

  N/A

Solutions Specialist Personal Evaluation

• How well does the Fastenal store stick to the service schedule?

• The right amount of machines onsite?

• Are machines optimized?

• How well is customer satisfied overall (based on questions asked)?

• Opportunity to increase $/Device?