Information

  • Document No.

  • Temporary use of keys is based on a key not being required for longer then a month. Team members eligible for temporary key assignment are Retail Services Vending Contractors, EQS Service Technicians, EQS Workshop and Managers performing technical and/or operational audits

Key Holder Details

  • Key Holder details are to be completed by the key authoriser this should generally be a member of the state functions management team

  • CCA Function

  • Key Holders Name

  • Position

  • Company

  • Contact Phone No

  • Email

  • State

  • Route No

  • Driver No

  • Existing CCA Key Ring

  • Existing CCA Key Ring ID No

  • Details of Existing Keys (List the current keys held, key type, description and serial No)

  • All Key holders must adhere to the CCA Vending equipment conditions of access. Keys should only be issued for the purpose of restocking and cash collection, clearing coin jams, securing a vandalised machine, technical / operational audits and major or minor repairs

  • Reason for Temporary Key Request

  • Date Temporary Keys are to be returned

  • Description / Type of Temporary Key/s Required

  • Key Holder has signed the CCA Key Control Policy Acknowledgement Form

  • Date CCA Key Control Policy Acknowledgement Signed

  • Key Holder has signed the CCA Key Security Policy

  • Date CCA Key Security Policy Signed

  • The conditions of access to CCA Vending Equipment have been explained

  • Date CCA Vending Equipment access conditions were discussed

Key Authoriser and Approval

  • Key Authorisers Name

  • Key Authorisers Position

  • Key Authorisers Contact Phone No

  • Key Authorisers Email

  • Key Approval (Key Authorisers Signature)

  • Approval Date

  • Once approved the Key Authoriser is to complete the details of there local state key custodian below and email the new key request form to them for processing

Key Custodian Details

  • The key custodian is responsible for ensuring that keys are not issued, lent or given to any person who has not submitted a acknowledgement to having read and understood and accepted the policy and responsibilities associated with holding vending keys or dose not have the required paperwork and authorisation

  • Key Custodians Name

  • Key Custodians Email

  • Key Custodians Contact Phone No

Key Custodian Key Audit / Issue Details

  • Key Custodian Audit

  • Details of Temporary Key Types / Serial No issued

  • New CCA Key Ring ID No

  • Temporary CCA Key Ring ID No

  • Date Keys Audited and Temporary Key Issued

  • Key Custodians Signature

Key Holder Key Acceptance

  • I confirm that the key transactions listed are true and accurate.

  • I the Key Holder have checked

  • I understand the temporary key must be returned on or before

  • As the key holder signing acceptance I understand the requirements to comply with the CCA Vending Key Security and conditions of access to CCA Vending Equipment and the CCA Vending Key Management Policy. In addition, I will ensure that keys issued are kept secure and safe at all times. Any loss of the listed issued keys will be reported immediately to either the customer service manager or equipment services manager.

  • Key Holders Signature

  • Date Key Holder Signed and Accepted Temporary Keys

Key Register Database Updates

  • The Key custodian is responsible for tracking temporary key returns, if a key is not returned by the required date it must be escalated to the relevant state manager/s

  • Key custodian has entered a calendar entry or reminder in outlook to follow up temporary key return on the due date

  • Follow up date entered for temporary key return

  • The key custodian is responsible for ensuring that the state key register is updated with details to show keys moved out of the key safe and full details of keys issued.

  • Date State Key Register Updated

  • The key custodian needs to ensure the completed forms are scanned and added to the key holders contractor records ie Sharepoint key administration database

  • Date Sharepoint Database Records Updated

Temporary Key Return Completed

  • The key custodian is responsible for ensuring that temporary key is returned by the due date. If the keys are not returned by the due date the matter needs to be escalated to the relevant state manager/s. If the temporary key is still not returned within 2 working days the matter should be referred to CCA security and fraud

  • Actual Date Temporary Key Returned

  • The key custodian is responsible for ensuring that the state key register is updated with details to show keys moved out of the key safe and full details of keys issued.

  • Date State Key Register Updated

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