VILLA DETAILS
-
Villa Number/Name:
-
Number of Bedrooms:
-
Type of Inspection:
-
Conducted on
-
Prepared by
PRE-ARRIVAL INSPECTION - EXTERIOR
-
Villa entrance and pathway clean and clear
- Yes
- No
- N/A
-
Exterior lighting functional
-
Windows clean and intact
-
Front door functional and secure
-
Patio/terrace/balcony clean and furniture arranged
-
Pool area clean and safe (if applicable)
-
Pool water clear and balanced (if applicable)
-
Garden/grounds neat and tidy
-
Parking area clean and marked
-
Estate welcome signage visible and clean
ENTRANCE & GENERAL
-
Welcome pack prepared and placed
-
Complimentary wine bottle present
-
Estate information folder updated
-
Wi-Fi information card visible
-
Emergency contact information displayed
-
All lights functional
-
Smoke/fire alarms operational
-
Carbon monoxide detectors operational (if gas appliances present)
-
All remote controls functional with fresh batteries
-
Curtains/blinds operational and properly aligned
-
Floors clean and free of debris
-
Walls clean with no marks or damage
-
Furniture clean, undamaged, and arranged properly
-
Décor items properly placed and dust-free
-
No personal items from previous guests remaining
LIVING AREAS
-
Sofas/chairs clean and unstained
-
Cushions fluffed and properly arranged
-
Coffee/side tables clean and free of marks
-
TV and entertainment system operational
-
Wine glasses (set of ___) clean and placed
-
Fireplace clean and operational (if applicable)
-
Reading materials/magazines current and arranged
KITCHEN
-
All surfaces clean and sanitized
-
Refrigerator empty, clean, and odor-free
-
Freezer empty, clean, and frost-free
-
Stove/hob clean and operational
-
Oven clean and operational
-
Microwave clean and operational
-
Dishwasher empty, clean, and operational
-
Coffee machine clean and operational
-
Wine cooler functional (if applicable)
-
Kettle clean and operational
-
Toaster clean and operational
-
Blender/food processor clean and operational (if applicable)
-
Cutlery complete, clean, and properly stored
-
Crockery complete, clean, and properly stored
-
Cookware complete, clean, and properly stored
-
Glassware complete, clean, and streak-free
-
Wine glasses (set of ___) complete and streak-free
-
Wine opener and accessories present
-
Utensils complete, clean, and properly stored
-
Cutting boards clean and sanitized
-
Dish towels and cloths fresh and folded
-
Trash bins empty with fresh liners
-
Recycling bins empty and clean
-
Sufficient cleaning supplies stocked
-
Sufficient dishwasher tablets/detergent
-
Pantry staples stocked (salt, pepper, oil, etc.)
-
Welcome hamper prepared (if applicable)
DINING AREA
-
Dining table clean and unmarked
-
Dining chairs clean and properly arranged
-
Placemats/table runner clean and centered
-
Proper table setting for number of guests (if applicable)
-
Napkins folded and placed
-
Centerpiece/decoration fresh and appropriate
EACH BEDROOM (Complete for each room)
-
Bedroom #
-
Bed made with fresh, ironed linens
-
Mattress protector clean and properly fitted
-
Mattress in good condition (no stains/sagging)
-
Extra blankets cleaned and available
-
Pillows fresh and fluffed
-
Bedside tables clean and dust-free
-
Bedside lamps functional
-
Wardrobe empty with sufficient hangers
-
Drawers empty and lined with fresh paper
-
Mirror clean and streak-free
-
Windows secure and curtains/blinds functional
-
Floors vacuumed/mopped
-
TV operational (if applicable)
-
Temperature control functional
-
Welcome gift placed (if applicable)
EACH BATHROOM (Complete for each en-suite)
-
All surfaces cleaned and sanitized
-
Toilet cleaned and sanitized
-
Toilet paper (2 rolls minimum) provided
-
Shower clean, drain clear, no leaks
-
Bathtub clean and drain functional (if applicable)
-
Shower door/curtain clean
-
Shower caddy clean with no residue from previous guests
-
Sink clean, drain clear, no leaks
-
Mirrors clean and streak-free
-
Fresh towels placed (hand, bath, face)
-
Bath mat fresh and placed properly
-
Hairdryer clean and operational
-
Tissue box filled
-
Amenities placed (shampoo, conditioner, body wash, lotion)
-
Luxury items placed (bath salts, etc. if applicable)
-
Ventilation/extractor fan operational
-
No mold or mildew present
-
All fixtures shiny and spotless
LAUNDRY ROOM (if applicable)
-
Washing machine clean and operational
-
Dryer clean, lint trap empty, and operational
-
Iron and ironing board available
-
Laundry detergent provided
-
Extra cleaning supplies stocked
TECHNOLOGY & UTILITIES
-
Wi-Fi strong and password confirmed working
-
TV in each room operational
-
Sound system operational (if applicable)
-
HVAC systems operational
-
Hot water operational
-
Electrical panel accessible and clearly labeled
-
Water shut-off accessible and clearly marked
-
Adequate lighting throughout villa
SPECIAL FEATURES (if applicable)
-
Patio furniture clean and properly arranged
-
BBQ/Braai clean and gas/charcoal supplied
-
Jacuzzi/hot tub clean and operational
-
Wine cellar stocked and organized
-
Game room equipment complete and functional
-
Exercise equipment clean and operational
CHECKOUT INSPECTION
GENERAL CONDITION
-
All keys/access cards returned
-
No damage to walls, furniture, or fixtures
-
No stains on upholstery, carpets, or linens
-
All appliances in working order
-
No broken glassware or crockery
-
All remote controls accounted for
-
No personal items left behind by guests
INVENTORY CHECK
-
All kitchen inventory complete
-
All bathroom inventory complete
-
All bedroom inventory complete
-
All entertainment equipment present
-
All outdoor equipment present
MAINTENANCE ISSUES
-
Note any maintenance issues discovered
-
Photograph any damage
-
List any missing items
-
Note any exceptional cleaning required
GUEST FEEDBACK
-
Guest feedback form collected (if applicable)
-
Any verbal feedback noted
-
Any special notes for future stays
NOTES & COMMENTS
-
NOTES & COMMENTS
ACTION ITEMS
-
ACTION ITEMS
SIGNOFF
-
Completed by:
-
Date & Time