VILLA DETAILS

  • Villa Number/Name:

  • Number of Bedrooms:

  • Type of Inspection:

  • Conducted on

  • Prepared by

PRE-ARRIVAL INSPECTION - EXTERIOR

  • Villa entrance and pathway clean and clear

  • Exterior lighting functional

  • Windows clean and intact

  • Front door functional and secure

  • Patio/terrace/balcony clean and furniture arranged

  • Pool area clean and safe (if applicable)

  • Pool water clear and balanced (if applicable)

  • Garden/grounds neat and tidy

  • Parking area clean and marked

  • Estate welcome signage visible and clean

ENTRANCE & GENERAL

  • Welcome pack prepared and placed

  • Complimentary wine bottle present

  • Estate information folder updated

  • Wi-Fi information card visible

  • Emergency contact information displayed

  • All lights functional

  • Smoke/fire alarms operational

  • Carbon monoxide detectors operational (if gas appliances present)

  • All remote controls functional with fresh batteries

  • Curtains/blinds operational and properly aligned

  • Floors clean and free of debris

  • Walls clean with no marks or damage

  • Furniture clean, undamaged, and arranged properly

  • Décor items properly placed and dust-free

  • No personal items from previous guests remaining

LIVING AREAS

  • Sofas/chairs clean and unstained

  • Cushions fluffed and properly arranged

  • Coffee/side tables clean and free of marks

  • TV and entertainment system operational

  • Wine glasses (set of ___) clean and placed

  • Fireplace clean and operational (if applicable)

  • Reading materials/magazines current and arranged

KITCHEN

  • All surfaces clean and sanitized

  • Refrigerator empty, clean, and odor-free

  • Freezer empty, clean, and frost-free

  • Stove/hob clean and operational

  • Oven clean and operational

  • Microwave clean and operational

  • Dishwasher empty, clean, and operational

  • Coffee machine clean and operational

  • Wine cooler functional (if applicable)

  • Kettle clean and operational

  • Toaster clean and operational

  • Blender/food processor clean and operational (if applicable)

  • Cutlery complete, clean, and properly stored

  • Crockery complete, clean, and properly stored

  • Cookware complete, clean, and properly stored

  • Glassware complete, clean, and streak-free

  • Wine glasses (set of ___) complete and streak-free

  • Wine opener and accessories present

  • Utensils complete, clean, and properly stored

  • Cutting boards clean and sanitized

  • Dish towels and cloths fresh and folded

  • Trash bins empty with fresh liners

  • Recycling bins empty and clean

  • Sufficient cleaning supplies stocked

  • Sufficient dishwasher tablets/detergent

  • Pantry staples stocked (salt, pepper, oil, etc.)

  • Welcome hamper prepared (if applicable)

DINING AREA

  • Dining table clean and unmarked

  • Dining chairs clean and properly arranged

  • Placemats/table runner clean and centered

  • Proper table setting for number of guests (if applicable)

  • Napkins folded and placed

  • Centerpiece/decoration fresh and appropriate

  • EACH BEDROOM (Complete for each room)
  • Bedroom #

  • Bed made with fresh, ironed linens

  • Mattress protector clean and properly fitted

  • Mattress in good condition (no stains/sagging)

  • Extra blankets cleaned and available

  • Pillows fresh and fluffed

  • Bedside tables clean and dust-free

  • Bedside lamps functional

  • Wardrobe empty with sufficient hangers

  • Drawers empty and lined with fresh paper

  • Mirror clean and streak-free

  • Windows secure and curtains/blinds functional

  • Floors vacuumed/mopped

  • TV operational (if applicable)

  • Temperature control functional

  • Welcome gift placed (if applicable)

  • EACH BATHROOM (Complete for each en-suite)
  • All surfaces cleaned and sanitized

  • Toilet cleaned and sanitized

  • Toilet paper (2 rolls minimum) provided

  • Shower clean, drain clear, no leaks

  • Bathtub clean and drain functional (if applicable)

  • Shower door/curtain clean

  • Shower caddy clean with no residue from previous guests

  • Sink clean, drain clear, no leaks

  • Mirrors clean and streak-free

  • Fresh towels placed (hand, bath, face)

  • Bath mat fresh and placed properly

  • Hairdryer clean and operational

  • Tissue box filled

  • Amenities placed (shampoo, conditioner, body wash, lotion)

  • Luxury items placed (bath salts, etc. if applicable)

  • Ventilation/extractor fan operational

  • No mold or mildew present

  • All fixtures shiny and spotless

LAUNDRY ROOM (if applicable)

  • Washing machine clean and operational

  • Dryer clean, lint trap empty, and operational

  • Iron and ironing board available

  • Laundry detergent provided

  • Extra cleaning supplies stocked

TECHNOLOGY & UTILITIES

  • Wi-Fi strong and password confirmed working

  • TV in each room operational

  • Sound system operational (if applicable)

  • HVAC systems operational

  • Hot water operational

  • Electrical panel accessible and clearly labeled

  • Water shut-off accessible and clearly marked

  • Adequate lighting throughout villa

SPECIAL FEATURES (if applicable)

  • Patio furniture clean and properly arranged

  • BBQ/Braai clean and gas/charcoal supplied

  • Jacuzzi/hot tub clean and operational

  • Wine cellar stocked and organized

  • Game room equipment complete and functional

  • Exercise equipment clean and operational

CHECKOUT INSPECTION

GENERAL CONDITION

  • All keys/access cards returned

  • No damage to walls, furniture, or fixtures

  • No stains on upholstery, carpets, or linens

  • All appliances in working order

  • No broken glassware or crockery

  • All remote controls accounted for

  • No personal items left behind by guests

INVENTORY CHECK

  • All kitchen inventory complete

  • All bathroom inventory complete

  • All bedroom inventory complete

  • All entertainment equipment present

  • All outdoor equipment present

MAINTENANCE ISSUES

  • Note any maintenance issues discovered

  • Photograph any damage

  • List any missing items

  • Note any exceptional cleaning required

GUEST FEEDBACK

  • Guest feedback form collected (if applicable)

  • Any verbal feedback noted

  • Any special notes for future stays

NOTES & COMMENTS

  • NOTES & COMMENTS

ACTION ITEMS

  • ACTION ITEMS

SIGNOFF

  • Completed by:

  • Date & Time

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