VILLAGE OPS - Housekeeping Room Audits

• Coaching/KPI

• HOUSEKEEPING ROOM AUDIT - Cloudbreak

• Client / Site

• Conducted on

  Date

• Prepared by

• Room Number

Safety

• No smoking sticker, smoke alarm sticker and condition of entry sticker installed

  Yes

  No

  N/A

• Evacuation Plan and Resident Information sign installed

  Yes

  No

  N/A

• Check for evidence of smoking / damage or cooking / food preparation appliances / candles / burners or incense

  Yes

  No

  N/A

Linen and Supplies

• Bed well made with fresh towels and bathmat supplied

  Yes

  No

  N/A

• Towels and linen is in good condition and not worn/threadbare

  Yes

  No

  N/A

• Check mattress, mattress protector and doona. no stains

  Yes

  No

  N/A

• Soap and toilet paper supplied - excess supplies removed

  Yes

  No

  N/A

Cleaning General

• Bedroom floor cleaned including under bed, nooks and under desk

  Yes

  No

  N/A

• Air conditioner filter and surrounds cleaned

  Yes

  No

  N/A

• Light switches are clean.

  Yes

  No

  N/A

• Wipe/dust all bench tops and furniture including desks, wardrobes and top of smoke detector..

  Yes

  No

  N/A

• Ensure TV is clean and dust free front and back

  Yes

  No

  N/A

• Inside of wardrobes and drawers cleaned if empty.

  Yes

  No

  N/A

• Wipe exterior of fridge including on top of fridge

  Yes

  No

  N/A

• Fridge cleaned inside including seals and defrost freezer if required

  Yes

  No

  N/A

• Empty rubbish bin and replace liner.

  Yes

  No

  N/A

• Remove all marks on internal walls and ceilings.

  Yes

  No

  N/A

• All personal items have been removed from room

  Yes

  No

  N/A

• Remove cobwebs from all internal areas paying attention to behind doors, ceiling corners etc.

  Yes

  No

  N/A

• Room clean sign off sheet has been completed and is in good condition. Customer comments card has been left for resident.

  Yes

  No

  N/A

Cleaning Bathroom

• Hand basins and surrounds are disinfected, wiped clean and maintained to a high standard of cleanliness in a stain free and polished condition

  Yes

  No

  N/A

• Bathroom cabinet cleaned inside

  Yes

  No

  N/A

• Ensure shower curtain is of sufficent lengh

  Yes

  No

  N/A

• Toilet clean including S bend and seat.

  Yes

  No

  N/A

• Ensure toilet brush holder is in place and in good condition

  Yes

  No

  N/A

• Shower recess cleaned with disinfectants and wiped dry ensuring all stains are removed and the surfaces are finished to a polished condition and all excess cleaning agent removed

  Yes

  No

  N/A

• Shower walls and tiles are washed and cleaned with all mould removed from grouting and silicone sealer.

  Yes

  No

  N/A

• Shower taps, fittings and soap holders are washed and cleaned and the surfaces are finished to a polished condition

  Yes

  No

  N/A

Room External

• Sweep verandas and pathways or hosed as required including removal of stones and rubbish between path and building walls

  Yes

  No

  N/A

• Cob webbing of external walls

  Yes

  No

  N/A

• External windows are cleaned on a regular basis

  Yes

  No

  N/A

• Internal/External front door and flyscreen wiped clean

  Yes

  No

  N/A

Fittings / Furnishings/Maintenance

• Chairs, draws, and cupboards are in working order

  Yes

  No

  N/A

• Lights all working and covers in place. Light covers that require cleaning are reported

  Yes

  No

  N/A

• All fixtures are in good condition, towel rail, toilet roll holder, toilet seat not broken or loose.

  Yes

  No

  N/A

• Extractor fan working and free of dust

  Yes

  No

  N/A

• Doors swing freely, doors open easily and door handles work well. Screen door is fitted

  Yes

  No

  N/A

• TV remote available and A/C remote located and set at 22 C

  Yes

  No

  N/A