Information
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Document No.
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Client / Site
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Enigneer Audit
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Conducted on
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Prepared by
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Location
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Personnel
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Maintenance date
ADMINISTRATION
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1.1 Was the service visit carried out at the correct time, ie within the 4 hours to time agreed for fault call, or at the due date for routine inspection?
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1.2 Was the visit recorded on the correct documentation?
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1.3 Was documentation completed correctly and signed by the customer? (Where possible, check to see if copy was left with customer)
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1.4 Has there been any permanent or temporary disconnection made?
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Has the disconnection been approved by the client?
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Has a follow up action been booked?
SITE- ENGINEER PRESENT
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Is the Engineer Present?
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2.1a Did the engineer have/show ID card?
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2.1b Did the engineer inform the customer that the system was being worked on and that the audible alarms may be tested? Establish, with customer, whether there had been any problems with the system (r.i)? Advice the customer of any limitations on the system while testing in progress, ie PA out of use?
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2.1c Did the engineer gather all relevant information to help in finding any possible fault(s)? Ie reference to log book & historical record?
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2.1d Were appropriate techniques used in finding the fault in a reasonable time, and was the customer informed of the findings?
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2.1e Were repairs properly carried out, tested and completed?
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If not complete, has a return visit been arranged?
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2.1f Did the engineer visually inspect the system, including areas of cover, wiring and flexible connections?
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2.1f -1 Was specification available?
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2.1f-2 Did the system comply with the specification?
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2.1f-3 Has there been any building alterations?
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List any building alterations.
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2.1g Was system placed on test with ARC?
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Why was the system not placed on test with the ARC
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2.1g-1 Were the audible alarms/warning devices tested, including the hold-off to the s.a.b?
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2.1g-2 Was the operation of the alarm system tested? Were appropriate signals sent to arc, and their receipt, in the correct sequence confirmed? (inc Speech Diallers)<br>
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2.1g-3 Was system taken off test and customer informed that system had been re-instated?
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2.1h Was engineer using appropriate test equipment? Was it calibrated where required?
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What equipment needs calibrating inc S/N
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2.1i Did the engineer check that the customer was familiar with the operation of the system, or was additional training offered (if needed)?
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2.1j Has the system history log book / CASH system etc, been completed with details of the visit?
SITE- ENGINEER NOT PRESENT
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2.2a Was the system put on test with the arc?
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2.2b Were signals sent to arc, and was this recorded on the docket?
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2.2c Does the installation still reflect the as-fitted specification? If not has an appropriate indication of the difference been entered onto the maintenance docket ?
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2.2d Have there been any significant changes to the premises which require additional protection to maintain the integrity of the system? Were these recorded and identified to the customer?
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2.2e Are there any deviations to standards/codes of practice which have not been identified by the visiting engineer?
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2.2f Was the system properly taken off test with the arc?
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2.2g Has the system history log book / CASH system etc, been completed with details of the visit?
TRAINING REQUIREMENTS
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Have any training requirements been identified?
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Give training requirements that have bee identified.
Signatures
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Engineers Signature
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Auditor Signature
