Information
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Store:
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Staff name:
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Conducted on
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Location
Observation
Observation - Before approaching site please observe are they doing any of the following activities a minimum of 10 points must be scored in this section
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Serving customers?
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Merchandising?
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Cleaning?
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Dealing with Stock orders?
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Actively Pitching?
Standards
Standards
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Is the stand clean and tidy, no drinks visible, bin hidden away, coats bags away?
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Is the stand well merchandised with product stands and point of sale as per plannogramme, does it follow the vaping journey, do they have a manager's special cube?
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Are the staff wearing Company uniform, does it look clean and presentable?
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Are Consultation Pads visible, do they have completed consultations?
Comments
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Section Scoring - Observation should have minimum of 10 points / Standards maximum of 20 points = 100%
Overall Scoring - Observation 10 points + Standards 20 ( max) = 42.86%
Comments:
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Comments:
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Staff name:
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Staff Signature:
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Area Manager Name:
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Area Manager Signature: