Visit Checklist 2018

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

• Store Name
  Address

• Day / Date / Time

  Date

• Today I believe my store is

  Good Standard

  Needs Improvement

• Please use this checklist in conjunction with communication sent out.

• Store Manager Signature

  Sign

• HOR or RDM Signature

  Sign

Windows & Entrance

• 1. Facia, glass line and window beds clean and dust free?

  Yes

  No

• If No then assign Priority (High or Low)

• 2. Mannequins dressed, priced and accessorised to an expectable standard?

  Yes

  No

• If No then assign Priority (High or Low)

• 3. Posters straight and at correct height suckers used? Window vinyls "bubble" free?

  Yes

  No

• If no then assign Priority (High or Low)

• 4. Correct POS/notices in place as instructed?

  Yes

  No

• If No then assign Priority (High or Low)

• 5. Door rail solid i.e. no fragmented stock? Merchandised with lines as instructed?

  Yes

  No

• If No then assign Priority (High or Low)

First 15 feet and Hot Spots

• 1. Entrance mat clean, sales floor mopped, vacuumed and sticker free?

  Yes

  No

• If No then assign Priority (High or Low)

• 2. First shop floor fixture full, reflects current window and priced?

  Yes

  No

• If No then assign Priority (High or Low)

• 3. Hot Spots full and commodity blocked, or outfit built with POS?

  Yes

  No

• If No then assign Priority (High or Low)

• 4. Fixtures straight and evenly spaced?

  Yes

  No

• If No then assign Priority (High or Low)

• 5. Densities appropriate to the current stock levels and time of year?

  Yes

  No

• If No then assign Priority (High or Low)

Store Standards

• 1. Mirrors, top and underneath of fixtures clean and dust free?

  Yes

  No

• If No then assign Priority (High or Low)

• 2. Markdowns done and highligted?

  Yes

  No

• If No then assign Priority (High or Low)

• 3. Correct POS in use to support promotions?

  Yes

  No

• If No then assign Priority (High or Low)

• 4. Hanger standards to a required standard?

  Yes

  No

• If No then assign Priority (High or Low)

• 5. No under filled, over filled arms and good balance of stock?

  Yes

  No

• If No then assign Priority (High or Low)

• 6. Till point clear of hangers, stock and paperwork?

  Yes

  No

• If No then assign Priority (High or Low)

Visual Merchandising (VM)

• 1. Promos launched as instructed?

  Yes

  No

• If No then assign Priority (High or Low)

• 2. Key Lines in Hot Spot and priced?

  Yes

  No

• If No then assign Priority (High or Low)

• 3. Store layout merchandised to reflect current season?

  Yes

  No

• If No then assign Priority (High or Low)

• 4. Correct balance of commodity versus colour stories to current instructions?

  Yes

  No

• If No then assign Priority (High or Low)

• 5. Till queuing system has good pick up lines with POS?

  Yes

  No

• If No then assign Priority (High or Low)

People - Customer first, Task second

• 1. Team away from till area?

  Yes

  No

• If No then assign Priority (High or Low)

• 2. Actively see customer interaction?

  Yes

  No

• If No then assign Priority (High or Low)

• 3. Target Set for the day?

  Yes

  No

• If No then assign Priority (High or Low)

• 3. Daily deployment/Task sheet has been completed?

  Yes

  No

• If No then assign Priority (High or Low)

• 5. Team wearing expectable uniform?

  Yes

  No

• If No then assign Priority (High or Low)

• 6. All lines on the shop floor?

  Yes

  No

• If No then assign Priority (High or Low)

Other

• Back of House to an expectable standard?

  Yes

  No

• If No then assign Priority (High or Low)

• Office to an expectable standard?

  Yes

  No

• If No then assign Priority (High or Low)

• Canteen to an expectable standard?

  Yes

  No

• If No then assign Priority (High or Low)

• Toilets to an expectable standard?

  Yes

  No

• If No then assign Priority (High or Low)

• Doors Open?

• Write offs completed?

Overall visit Feedback