SALES AND SERVICE FOCUS

  • WEEKLY DASHBOARD

IN STORE VM

  • NAME OF THE IN STORE VM

  • PRESENT FOR THE VISIT

  • VM PROGRESS SINCE LAST VISIT FROM 0 to 10

  • COMMENTS

VM FOCUS

Window

  • Are all windows well presented, clean & following the latest VM Planogram ?

  • Are Best Sellers placed in prominent positions where possible ?

  • Have Low Stock/OOS lines been substituted with an appropriate alternative in the window ?

  • Are Perspex window structures, dust and smear free ?

  • Is the front of the shop and the entrance to store free from rubbish and in good repair ?

Marketing

  • Are all window decals applied correctly, free from creases and scratches and in the right location?

  • Are all current promotions in place and have the correct POS in use ?

  • Have damaged vinyls been reported back to ITG helpline ?

  • Are all standards POS ( opening hours, return policy, price list, student discount ) in place ?

Sale floor

BAGS AND ACCESSORIES

  • Has the current VM Planogram been followed to a great standard with a layout that is commercial for the store ?

  • Are top display's creative and according to the stock below ( See it Buy it ) ?

  • Are the Best Sellers for both Company & Store in key sightlines across the store and in all departments ? Is relevant action being taken with slow sellers ?

  • Have major deviations or adaptations been discussed with your RVMC and RM ?

  • Has the store been in contact with their Merch Buddy with any stock issues ?

  • Add media

  • ACTION :

FASHION

  • Has the current VM Planogram been followed to a great standard with a layout that is commercial for the store ?

  • Are top display's creative and according to the stock below ( See it Buy it ) ?

  • Are the Best Sellers for both Company & Store in key sightlines across the store and in all departments ? Is relevant action being taken with slow sellers ?

  • Have major deviations or adaptations been discussed with your RVMC and RM ?

  • Has the store been in contact with their Merch Buddy with any stock issues ?

  • Add media

  • ACTION :

KIDS

  • Has the current VM Planogram been followed to a great standard with a layout that is commercial for the store ?

  • Are top display's creative and according to the stock below ( See it Buy it ) ?

  • Are the Best Sellers for both Company & Store in key sightlines across the store and in all departments ? Is relevant action being taken with slow sellers ?

  • Have major deviations or adaptations been discussed with your RVMC and RM ?

  • Has the store been in contact with their Merch Buddy with any stock issues ?

  • Add media

  • ACTION :

HOME

  • Has the current VM Planogram been followed to a great standard with a layout that is commercial for the store ?

  • Are top display's creative and according to the stock below ( See it Buy it ) ?

  • Are the Best Sellers for both Company & Store in key sightlines across the store and in all departments ? Is relevant action being taken with slow sellers ?

  • Have major deviations or adaptations been discussed with your RVMC and RM ?

  • Has the store been in contact with their Merch Buddy with any stock issues ?

  • Add media

  • ACTION :

Mannequins

  • Are all mannequins appropriately dressed to Planogram and styled accordingly ?

  • Are all the bases clean and dust free?

  • Are mannequins positioned in the right locations around the store ?

  • Are the correct size garments and footwear being used on all adult and childrens mannequins ?

  • Pictures

  • ACTION :

Back of House

  • Does the store have an up to date inventory of VM / MARKETING Comms ? ( planogram, VM hand book, retail news, campaign material )

  • Is the Stock Room clean and VM props free ?

  • Is the VM storage area being well maintained ?

  • Are old props being recycled, returned, disposed of as appropriate ?

  • Are all team members being briefed on current VM and Marketing Comms and trained on Vm standrads ?

  • Pictures

  • ACTION :

General standard of the shop

  • OVERALL CREATIVITY OF THE SHOP FROM 0 to 10

  • ACTION :

WISH LIST

  • Pictures

  • Add drawing

  • ANY FURTHER COMMENTS ?

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