Void Healthcheck

Can a colleague describe what can cause a void transaction SS/SAYS

What is your current position on the quantity, value and reason for voids weekly?

Describe what to do when auctioning a void and how to record the void at the checkouts

Could a colleague describe what the tri light system on the self service checkouts mean?

Is there evidence of the void report being reviewed?

Is there evidence of reason codes on the void receipts?

Are high value voids being investigated

Are all products paid for prior to de-tagging?

Are the manning requirements on self service checkouts being adhered to?

Are all colleagues working on self service checkouts being adhered to?

Are all colleagues working on self service checkouts fully trained in the area

Are all colleagues actively looking for and responding to red lights?

Have all walk offs from self service been reported on the incident reporting system