Walkaround QSR 11-18-2019

• Store #

• Conducted on

  Date
• Location
  Address

• Manager

• Personnel on duty

• Prepared by

• Team member offers a friendly greeting.

  Yes

  No

  N/A

• Team member is engaged and does not seem to be just "going through the motions".

  Yes

  No

  N/A

• Team member provides a specific suggestive sell.

  Yes

  No

  N/A

• Speed of service is under 3 minutes.

  Yes

  No

  N/A

• Team member mentions suggestive sell combo meal and/or the benefits of the Star Saver program.

  Yes

  No

  N/A

• Team member keeps paying bills outside cash drawer during transaction.

  Yes

  No

  N/A

• Team member counts change back, coins first.

  Yes

  No

  N/A

• Team member offers receipt.

  Yes

  No

  N/A

• Team member provides thank you and appropriate exit remark.

  Yes

  No

  N/A

• Team member is wearing a readable name badge.

  Yes

  No

  N/A

• Team member is wearing logo shirt, promo t-shirt, or franchise uniform.

  Yes

  No

  N/A

• Team member is wearing pants required by franchise.

  Yes

  No

  N/A

• Team member is wearing approved safety shoes.

  Yes

  No

  N/A

• Team member is wearing a hat.

  Yes

  No

  N/A

• Team member appears well groomed and clean.

  Yes

  No

  N/A

• 3 tables or less are in need of cleaning.

  Yes

  No

  N/A

• No evidence of any pest activity.

  Yes

  No

  N/A

• All seats and fixtures are clean.

  Yes

  No

  N/A

• All restaurant lights are illuminated.

  Yes

  No

  N/A

• TV with closed captioned on and not loud.

  Yes

  No

  N/A

• Radio is on.

  Yes

  No

  N/A

• Fly trap bulb and tape are working.

  Yes

  No

  N/A

• Misters are working.

  Yes

  No

  N/A

• Drive thru window clean and smudge free?

  Yes

  No

  N/A

• Ovens, retarders, warming unit, and bread cabinets are clean inside and out?

  Yes

  No

  N/A

• All prep tables, walls, and floors are clean?

  Yes

  No

  N/A

• Behind service line is clean without food and gloves on the floor?

  Yes

  No

  N/A

• Refrigerator floor is clean?

  Yes

  No

  N/A

• All food is stored off the floor in the refrigerator?

  Yes

  No

  N/A

• All open or prepped items in refrigerator are dated and not expired?

  Yes

  No

  N/A

• Freezer floor is clean?

  Yes

  No

  N/A

• Serving line/front area is clean.

  Yes

  No

  N/A

• Serving line is fully stocked.

  Yes

  No

  N/A

• Sneeze guard/fry station area is clean.

  Yes

  No

  N/A

• No menu board pricing/appearance issues.

  Yes

  No

  N/A

• Walls/trash receptacles appear clean.

  Yes

  No

  N/A

• All items are available.

  Yes

  No

  N/A

• Franchise food formulas/standards are followed.

  Yes

  No

  N/A

• All items on line are dated and not expired.

  Yes

  No

  N/A

• Confirm freezer is at proper temperature.

  Yes

  No

  N/A

• Confirm refrigerator is at proper temperature.

  Yes

  No

  N/A

• Confirm reach-in refrigerator is at proper temperature.

  Yes

  No

  N/A

• Confirm FIFO is used in product rotation and all boxes are dated.

  Yes

  No

  N/A

• Are all hand wash sinks stocked?

  Yes

  No

  N/A

• Correct hand washing procedures are used.

  Yes

  No

  N/A

• No one is seen sneezing/coughing during food prep without washing hands or touches money and then goes to food prep position without washing hands.

  Yes

  No

  N/A

Test 3 hot foods for correct holding temperatures. (Example: soup, chicken >140°)

• Example 1:

  Compliant

  Non-Compliant

  N/A

• Example 2:

  Compliant

  Non-Compliant

  N/A

• Example 3:

  Compliant

  Non-Compliant

  N/A

Test 3 cold foods for correct holding temperatures. (Example: tomatoes = <40°)

• Example 1:

  Compliant

  Non-Compliant

  N/A

• Example 2:

  Compliant

  Non-Compliant

  N/A

• Example 3:

  Compliant

  Non-Compliant

  N/A

• Temperatures have been taken today and 2 times/daily.

  Yes

  No

  N/A

• No spills or debris are observed without wet floor signs.

  Yes

  No

  N/A

• Are sanitizer strips available?

  Yes

  No

  N/A

• Are ice machines free of slime and mold?

  Yes

  No

  N/A

• Is first aid kit accessible and stocked?

  Yes

  No

  N/A

• Toilet bowl and/or urinals are sparkling clean.

  Yes

  No

  N/A

• The lid and underneath the lid is clean.

  Yes

  No

  N/A

• The sink is clean.

  Yes

  No

  N/A

• The floor is clean, bug free, litter free.

  Yes

  No

  N/A

• Paper towels are available.

  Yes

  No

  N/A

• Toilet paper is available.

  Yes

  No

  N/A

• Diaper changer liners are available.

  Yes

  No

  N/A

• Soap (and sanitizer, if applicable) are available.

  Yes

  No

  N/A

• Mirror is clean.

  Yes

  No

  N/A

• There is a pleasant odor in the restroom.

  Yes

  No

  N/A

• Walls and/or stall dividers are clean.

  Yes

  No

  N/A

• Everything is operational (toilets, sinks, soap dispenser,dryer).

  Yes

  No

  N/A

• Trash isn't full and container is clean.

  Yes

  No

  N/A

• No lights are out or have bugs in lenses.

  Yes

  No

  N/A

• Vents are not dusty.

  Yes

  No

  N/A

• Check restroom supplies for outages

  Yes

  No

  N/A

• Is Royal Restroom checklist being used?

  Yes

  No

  N/A

• Toilet bowls are sparkling clean.

  Yes

  No

  N/A

• The lid or underneath the toilet lid is clean.

  Yes

  No

  N/A

• Sink is clean.

  Yes

  No

  N/A

• Floor is clean, bug free, litter free.

  Yes

  No

  N/A

• Paper towels are available.

  Yes

  No

  N/A

• Toilet paper is available.

  Yes

  No

  N/A

• Diaper changer liners are available.

  Yes

  No

  N/A

• Soap (and sanitizer, if applicable) are available.

  Yes

  No

  N/A

• Mirror is clean.

  Yes

  No

  N/A

• There is a pleasant odor in the restroom.

  Yes

  No

  N/A

• Walls and/or stall dividers are clean.

  Yes

  No

  N/A

• Everything is operational (toilets, sinks, soap dispensers,dryer).

  Yes

  No

  N/A

• Trash isn't full and container is clean.

  Yes

  No

  N/A

• No lights are out or bugs in lenses.

  Yes

  No

  N/A

• Vents are not dusty or dirty.

  Yes

  No

  N/A

• Check restroom supplies for outages

  Yes

  No

  N/A

• Is Royal Restroom checklist being used?

  Yes

  No

  N/A

• Is the video viewable and manager viewing & logging min/day?

  Yes

  No

  N/A

• Is the yellow Emergency/Safety book by the register?

  Yes

  No

  N/A

• Are all surveillance cameras working and displaying clearly?

  Yes

  No

  N/A

• Is communication log posted and current?

  Yes

  No

  N/A

• Is most recent check stuffer posted?

  Yes

  No

  N/A

• Is the most recent Star Savers' transactions posted?

  Yes

  No

  N/A

• Are walkarounds current?

  Yes

  No

  N/A

• Are deficiencies in employee training log being addressed?

  Yes

  No

  N/A

• Are franchise required forms complete?

  Yes

  No

  N/A

• I hereby certify that the above form is true and accurate to the best of my knowledge.

  Sign